The staff at the rental company was very friendly and efficient. Overall, it was a good experience, different from renting a car in Hungary. This company might be a smaller car rental business. I purchased the supercover insurance at the counter, but unlike Hertz, they didn't provide a black folder containing various documents. After confirming with the staff, I learned that any issues can be addressed by contacting the technical support hotline on the dashboard. The entire process was smooth, and returning the car was also quick. By the way, I'll opt for a diesel car next time.