We agreed to be picked up at 7:30 am at Terminal 3 of the airport with a sign, but we didn’t see anyone from the rental company. We only got picked up at 9 am after contacting the booking platform. We purchased unlimited mileage, confirmed by the platform at $10 per day, but it turned out to be $15 per day at the rental counter. Although we had no accidents or damage throughout the trip, during car return, they claimed there was a mark at the bottom corner of the car door, which was hard to notice, and charged us $200. We felt it was intentional extortion.

It's okay. Ultimately, $800 was deducted from my deposit for vehicle damage.

There was no sign for pickup at the airport. I had to call and wait for half an hour before they showed up!

Overall very satisfied, great value for money.

The deposit is charged directly to your card, and once paid, it's impossible to get it back. They find any excuse to say I damaged their car and refuse to refund the deposit. Do not rent this car, absolutely do not rent it. It's a complete scam. The car was perfectly fine when returned, no issues at all, yet they wouldn't refund the deposit. When I complained, they just took some random photos of supposed damages and issued fake reports, claiming the deposit was used to cover repairs. How is it that the repair cost happens to be exactly $500?