Very satisfied. Thai people are very polite. I rented a car for 6 days and planned to extend for one more day. They informed me there was no need to pay extra as long as the car was returned by 2 PM the next afternoon. During the rental period, it rained, and parking under a tree led to some bird droppings, so the car got a bit dirty. However, when returning the car, I was told there was no need to wash it as long as the interior hadn't been soaked or had any unpleasant odors. A very pleasant car rental experience, and I plan to rent from this company again next year.