I rented a Honda City. The picture showed a sedan, but I received a hatchback. I asked the staff about this, and they said the engine model was the same, etc. Since my husband and I could fit our two large suitcases and the space was roomy enough, I didn't pursue it further.

Not as good as international companies like Hertz or Avis; returning the car was too inconvenient.

まあままあなレンタカー会社

日本では不向きなアプリ

Easy to find the counter. Car is clean and comfortable. Reasonable price.

I did not receive the booking voucher, thus dropped a request to the customer service to resend me the voucher. Customer service called me the next day and resolved my problem. Good service and definitely recommendable.

Like: Efficient and good condition vehicle
Dislike: Site and hire company to be clearer about debit/ credit card requirements. Almost impossible to contact easyrentcars if there is a problem, so best book direct.