Both pick-up and drop-off were convenient. I borrowed the car in the city and later arranged with customer service to return it at the airport without any extra charges. Good service! The only downside was that extending the rental by 2 hours cost 6,000 yen, so plan your schedule carefully.

Excellent service attitude.

Pretty good

Staff were nice but the car was very dirty you can see stain everywhere which it can easily remove by wet tissue. So I suggested them to clean before releasing to next customer. Pick up are for international flights may confuse to customer as we’re not sure that we get/the right direction to pick up the car.

Like: The staff was very helpful and courteous.
Dislike: No English option for GPS