The car is very spacious. We were a group of 7 people plus luggage, and the cost-performance ratio was excellent.

Overall, the service level is excellent—enthusiastic and efficient.

The online customer service and on-site staff were very enthusiastic and professional. Before renting, they patiently answered all my questions, such as insurance terms, mileage limits, and the type of fuel to use. They even recommended shopping locations.

The service was excellent, offering both Chinese and English support, and provided many driving tips that I hadn't received before.

The car rental experience in Osaka was fantastic! From the moment I entered the store, the staff greeted me warmly. Even though my Japanese isn't fluent, they communicated with great patience, instantly easing my nervousness. The paperwork was handled quickly, and they gave a detailed introduction to the car's features, local road conditions, and unique sightseeing spots. The recommended off-the-beaten-path routes were stunning. The car was clean and in great condition when picked up. Returning the car was also straightforward, with a quick inspection and no extra charges. This store provided attentive, professional, and efficient service—highly recommended!