Very satisfied

Overall satisfactory. However, the mandatory car delivery and pickup service felt a bit forced. Some places don't allow self-pickup, which might not be necessary for those familiar with the area. But abroad, it's reassuring for most people.

Excellent service awareness. Proactively communicated before, during, and after the rental. Thumbs up!

Yesaway were amazing. The car was spotlessly clean (25k on the mileage). The staff at the handovers were very helpful, kind and efficient. Great communication with the team through WhatsApp to arrange pickups and drop offs. Nice touches in the car with phone holder, usb charger, and an umbrella. Thank you to all the team at Yesaway Chiang Mae, you were awesome.

I had a little tech hiccup with the platform that I couldn't see my booking in the app the night before pickup. I had email confirmations but not the voucher. Luckily the customer support staff I contacted on the app were great and resolved this very quickly. Thank you

Was a new car - taking/handing over were very smooth (though Yesaway has no counter at the airport. Just need to give a call, and staff came to receive us. No problem for the 6 days (880km) of rental Value for money, excellent services!

Excellent! First time using it. Liked the full protection package - value for money! Professional service in booking, canceling, refund and renting process. The pricing and discounts were also an huge attraction. Thumbs up!