The return location is hard to find.

Pickup was fast, and drop-off was also convenient! Compared to other companies, Little Yellow Chicken was more cautious during pickup and had many terms to sign, like what's included in the insurance, no smoking, and no eating durian! The thing that was a bit unacceptable was that there were numerous new BR-V cars at the pickup point, but I was given an old model with faded and chipped interior, a non-working Bluetooth, and a data cable that couldn't connect. However, as you know with Japanese cars, even after 120,000 kilometers, it still drives well!

Both renting and exchanging cars were much better than Thai Rent A Car. Very patient and detail-oriented.

Overall quite good.

Counter staff were not sure of the insurance cover chosen by the customer, this occurred with myself and the customer being served next to me.