Sudeep was very professional and friendly. Even with his limited English vocabulary, he was ablet to explain the key points of the rental process properly.

Fast pick-up and return

Though a bit far away from the airport, they offered free shuttle service. So far so good.

Always the most reliable app for my car rentals.

Spend quite a while to find the counter at the airport. There should be proper signage to show the direction. We get to find out from staff of Times car rental that we need to walk 10min to the Domestic airport where the counter 10 is located, and where we will be drove to the car company over a 15min free shuttle.

Would be helpful to share information on car park with good fee on short parking and overnight parkings

Quite old car with 3 dents. Instructions for using in-built GPS not clear as in Japanese. I do not like counter staff aggressively selling me insurance when I don't need it. Have to go back and ask where car key is before driving. Worse is I was advised to return car one day earlier as my flight is 9:10 am while car rental opens at 8 am. What they should have done is advise I check in at airport earlier, then return car, then take their free shuttle back to airport to board plane. Quite unpleasant for me to drag luggage for more 1 km to take public transport to Naha Airport on the day of my departure.

Quite good & ease of use. Good discounts.