They carefully respond to any issues, take detailed photos during car handover, and upload them for customers. This prevents disputes during returns and protects both parties' rights. A great choice for future rentals.

Otherwise good, but weird thing with the Credit card as they copy the details. Usually rental companies just Block an amount on your card.

Smooth and kept me informed very well during the rental process.

Car is extremely new with only <1600km mileage. Pick up and drop off are effortless. Service is helpful and detailed in explaining what happened should we encounter accident or require road assistance, and on receiving traffic offences. There is no upsell on any insurance package.

QEEQ.com as always, great app to use.

IWS Car Rental is fast and efficient.

QEEQ.com is user friendly and service is very prompt. I really liked the auto re-booking process whereby the car is re-booked at a lower price.

Making the call was a bit confusing as we didn't know which no to skip. Only dial last 8 no. if using public phone. Waited ard 15 min for pick up due to traffic jam. Wait outside at no. 18 and look for staff wearing the IWS blue yellow T-shirt. Getting and returning car was very fast, car is new. Staff brought us back to airport with our hired car.

good