It's the European Alamo Enterprise, overall pretty good.

The car rental location was relatively easy to find. Following the instructions on the taxi ride, we quickly located the rental office. Even though we forgot to print the contract, it didn't affect the car pickup process. The procedures were very smooth, and the staff were very friendly. At the time, there were probably many people renting cars, so after completing the formalities, we waited about ten minutes before a staff member guided us to the first-floor pickup point. During the pickup process, they used the rental agreement to check and document every scratch on the car with us. Of course, you should also carefully inspect the car yourself and report any unrecorded damage immediately. Overall, the car condition was quite good: the vehicle was clean and tidy, with over 70,000 kilometers on the odometer. The car's condition was satisfactory, and during our use, its air conditioning and performance were excellent, especially the cooling. When returning the car, I chose the nearest gas station to refill the tank and cleaned the car, so the return process was almost instantaneous with no unnecessary complications.

They are changing Xpander to Toyota Veloz. So it’s brand new at the moment.

We ordered a Pejaro but got an equivalent: Fortuner which met out needs. At one time we had five persons with 5 golf bags and 5 hand carries and there was no problem with space. One of our friends returned the car at departure hall and called Thai Rent A Car staff. It was convenient. We returned ours at Floor 1 Gate 6. It was complicated to get there as there were no helpful signages. Perhaps it might be more convenient to allow customers to return at the departure area.

Convenient. Got back with confirmation promptly. We had to cancel a previous booking on another platform because they got back to us outside the promised 24-hour window, in fact long after 48 hours.

Like: Booked for a Toyota fortuner but gotten a much larger mitsubishi pajero instead. Car was almost brand new with only 99km of mileage driven only. Thumbs up!
Dislike: Pick up process can be faster.