Easy and pleasantly easy.

Staff is so helpful, and respond very fast

Staff is so helpful, and respond very fast

Easy and fast pick up. Multi language staffs available for customers from different country. Received message in advance on pick up notice. However, there r 2 things I haven’t experienced with other rental company before. First, I have been asked to return the car in sharp( I set my return time at 9:00am). Any delay will cause voided on the insurance. When I ask to extend my return time to 10am for flexibility, I have been told to charge 1100yens for the insurance. I can’t believe a car insurance is counted by hour not by day. Second, the fuel policy is full to full but I have also been asked to provide receipt for proof. These r the strange policies I have never been experienced

As good as usual

I communicated frequently with the staff at Car Rental Okinawa and they were always very responsive and polite.

They are so nice and easy to communicate that I never thought about.I appreciate the counter staff used WhatsApp to contact me in Chinese before the trip.

Great rental agency. Staff was friendly and helpful.

Easy app to use.