Great Experience!

Excellent

Overall satisfied, but the car's mileage is a bit high at 180,000 kilometers.

Very satisfied

I rented a car from this company. When I picked up the car, they didn't allow me to inspect it before signing. The car had already driven 100,000 kilometers, and the seats and interiors were dirty and worn out. What's worse, the brake pads were dangerously thin, and braking caused a loud screech. The main issue came when I returned the car. Despite driving very carefully and holding a local license, the staff used a flashlight to find a tiny cut on the front left tire and demanded 5000 for it. I argued that if I had caused it, how come there were no other scratches or damages? They insisted it was part of the policy to charge 5000. I suggested that maybe their initial inspection missed it because the cut was so tiny it was barely visible. When they showed the car inspection report from the pickup, it indicated scratches on three of the four tires, except for this one. I didn't buy full insurance, so they insisted on the payment. This appeared either as careless inspection by Thai staff or a deliberate scam since they knew I didn't have full coverage. They deducted the money from my deposit. I refused to accept this unfair charge and demanded compensation.

Model given is not the same as we booked. But is of the same configuration.