Fast booking, friendly staff, nice car. Indication of counter location could be done better.

Very satisfied

Service was thoughtful and attentive.

The staff were very nice, and there was always someone who could speak Chinese. However, there was an issue, as I booked a Nissan but was given a worn-out Toyota Vios with over 70,000 km on it. After a strong protest, I had to return to the airport the next day to change the car. The rental company insisted they were the same class, even though they clearly charge different prices. They refused to address the problem afterwards, likely due to management issues with a small company mentality; the owner might be Chinese. Ground staff services were decent.

Great service, helped resolve issues. Proactively reminded customers of important points. Excellent service.

It's my 3rd time using Yesaway and I find this is a good value choice and if you get lucky you'll get very new car

easy to process and cheaper than other websites