At check-in had problems with my credit cards, but Jessica (?) was excellent and solved my problem.
Car was great. Fob didn't work well. Advised to change battery. Did so. Still wouldn't open door unless attempted many many times. Finally removed the board from within the fob and used it without the case. Worked just fine. Not a big deal.
El auto estuvo en pésimas condiciones. Deberían inmediatamente sacarlo de circulación. La bocina no servía ni el aire caliente. Les manifesté mi inconformidad ni no me resarcieron con nada. No puede entregar a quienes alquila un auto es terribles condiciones
The car was old if you compare a car rented in USA, it had more than 160,000 kilometers and the general conditions were not good. Tires were old and the engine is forced when you drive thorugh the mountains in Ecuador, I imagine because the age of the cars.
I arranged all the insurance with EasyRent but at the arrival Europcar people forced me to buy the Civil Responsability, and I had to pay 150 USD more than expected.
My general opinion is bad, I have rented with Europcar in other countries with a different experience.
6.7Different countries, with different quality measures.
No it didn't exceed my expectations at all . The car is a Spark, the smallest car available, with over 46 thousand kilometers on it, running those roads. I am a car mechanic and I know that the front wheel bearings are completely shot. The travel was very noisy due to the bearings (rolling noises). So was the clutch on it`s limit, connected very late. A car of this size, of very poor quality, as we all now, being used as a rental car in a country with poor roads, aggressive drivers, chaotic traffic conditions, won`t last long. And at 47500 now, it is not getting better…
5EasyRentCars is a 5-star when booking within the USA. Otherwise terrible outside the country.
No, the car that I booked was and older model with scratches all over and worn out tires. The staff issued me another car that was way smaller than what I paid for. They had no other comparable vehicles to choose from.
Normaly you ecxpect that a rentacar is in perfect mecanical conditions. So you dont check if there is water in the cooling system neither you check the tyres if they are still in good condition. I got a car with totally slick tires. That is absolutly criminal as beeing very dangerous.
At the end of the rent they tried to deduct of my card some US$ 550 for the fixing for the poor exterior condition of the car. I protested.
Europcar Ecuador is not a very serious partner for you in Ecuador. Must admit I had similar problem in Ecuador with Budget.
Seems ecuadorian renters are not very serious.
nos cobraron 120 dolares mas por una asistencia en ruta la cual no era opcional y no use para nada por lo que el alquiler fue prácticamente el doble de lo que reserve en la pagina, de 144 dolares que era la reserva pague 256 dolares
The car had scheduled at 30.000 km maintenance, but when I dropped off the car had almost 31.000 km. Avis was informed that my route was going to be about 2000 km. Because of this lack of maintenance, the brakes were not well adjusted and the car did not have the power to climb, then every climb on the road was done at first speed.
Best rates found by QEEQ users in the last 30 days.
Frequently asked questions
Q1.What is an insurance excess？
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle. Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental. Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results. However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available. After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with. If you're planning to cross any borders during your trip, bear in mind: 1. You may have to pay more. There are often extra fees, taxes or additional cover you'll pay at the car hire counter. 2.It may not be allowed. Depending on where you're hiring, you may not be able to take your car to another country. Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ. Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.
July 30, 2025
Destination: Quito
June 15, 2025
Destination: Cuenca
April 21, 2025
Destination: Guayaquil
February 20, 2025
Destination: Guayaquil
January 22, 2024
Destination: Quito
September 14, 2023
Destination: Guayaquil
December 23, 2022
Destination: Cuenca
At check-in had problems with my credit cards, but Jessica (?) was excellent and solved my problem. Car was great. Fob didn't work well. Advised to change battery. Did so. Still wouldn't open door unless attempted many many times. Finally removed the board from within the fob and used it without the case. Worked just fine. Not a big deal.
View moreSeptember 2, 2022
Destination: Guayaquil
October 7, 2021
Destination: Quito
El auto estuvo en pésimas condiciones. Deberían inmediatamente sacarlo de circulación. La bocina no servía ni el aire caliente. Les manifesté mi inconformidad ni no me resarcieron con nada. No puede entregar a quienes alquila un auto es terribles condiciones
View moreApril 4, 2020
Destination: Quito
January 18, 2020
Destination: Guayaquil
The car was old if you compare a car rented in USA, it had more than 160,000 kilometers and the general conditions were not good. Tires were old and the engine is forced when you drive thorugh the mountains in Ecuador, I imagine because the age of the cars. I arranged all the insurance with EasyRent but at the arrival Europcar people forced me to buy the Civil Responsability, and I had to pay 150 USD more than expected. My general opinion is bad, I have rented with Europcar in other countries with a different experience.
View moreNovember 22, 2019
Destination: Manta
Si todo estuvo bien no tuve problema
View moreAugust 27, 2019
Destination: Guayaquil
No it didn't exceed my expectations at all . The car is a Spark, the smallest car available, with over 46 thousand kilometers on it, running those roads. I am a car mechanic and I know that the front wheel bearings are completely shot. The travel was very noisy due to the bearings (rolling noises). So was the clutch on it`s limit, connected very late. A car of this size, of very poor quality, as we all now, being used as a rental car in a country with poor roads, aggressive drivers, chaotic traffic conditions, won`t last long. And at 47500 now, it is not getting better…
View moreJuly 30, 2019
Destination: Quito
I lost half day going to change the car, because it wasn’t the car i booked. it paid more money included insurance they forced me to take it.
View moreJuly 30, 2019
Destination: Quito
I lost half day going to change the car, because it wasn’t the car i booked. it paid more money included insurance they forced me to take it.
View moreJuly 25, 2019
Destination: Guayaquil
No, the car that I booked was and older model with scratches all over and worn out tires. The staff issued me another car that was way smaller than what I paid for. They had no other comparable vehicles to choose from.
View moreMay 18, 2019
Destination: Quito
Normaly you ecxpect that a rentacar is in perfect mecanical conditions. So you dont check if there is water in the cooling system neither you check the tyres if they are still in good condition. I got a car with totally slick tires. That is absolutly criminal as beeing very dangerous. At the end of the rent they tried to deduct of my card some US$ 550 for the fixing for the poor exterior condition of the car. I protested. Europcar Ecuador is not a very serious partner for you in Ecuador. Must admit I had similar problem in Ecuador with Budget. Seems ecuadorian renters are not very serious.
View moreMay 6, 2019
Destination: Guayaquil
May 2, 2019
Destination: Quito
April 24, 2019
Destination: Quito
nos cobraron 120 dolares mas por una asistencia en ruta la cual no era opcional y no use para nada por lo que el alquiler fue prácticamente el doble de lo que reserve en la pagina, de 144 dolares que era la reserva pague 256 dolares
View moreMarch 1, 2019
Destination: Guayaquil
The car had scheduled at 30.000 km maintenance, but when I dropped off the car had almost 31.000 km. Avis was informed that my route was going to be about 2000 km. Because of this lack of maintenance, the brakes were not well adjusted and the car did not have the power to climb, then every climb on the road was done at first speed.
View moreMarch 23, 2018
Destination: Quito
Good attitude, very punctual.
View more