Germany Car Rentals

I'm quite satisfied with everything, it's really convenient.

The line at the airport rental desk was quite long, but picking up the car was easy. I grabbed the keys and walked to the parking lot myself. Returning the car was pretty smooth too—just followed the signs to the designated return area, left the keys inside, and the staff simply let me go. Super convenient! I booked a Ford Focus but ended up with a Renault ARKANA. The car was in great condition, just 18,000km on it, and drove really smoothly. However, the in-car navigation was terrible—either the network was bad or the system itself had issues. The GPS stuck on one spot the whole time but still somehow kept prompting me to make random turns. In the end, I had to rely on my phone’s navigation app.

The car was in great condition and very easy to drive. The staff were friendly and patient, making it an awesome experience.

Good service attitude, and the pickup location is easy to find.

Originally rented an economy SUV but was given a Volkswagen Golf hatchback instead; couldn't fit the luggage and had to upgrade to a Tiguan. The latest model Tiguan is really great. Drove 2600 kilometers with it, very stable, which is surely related to the car being new. No unnecessary or deceptive fees. However, car options in Munich were limited, and rental prices were relatively high; I recommend renting in Hamburg instead. Additionally, the return process was efficient, and the deposit refund was quick. Great service.

Very good.

There was a one-hour delay during car pickup, but fortunately, it didn't affect much. The car was in good condition, and the procedures were simple. On the last day, the tire had a slow leak. QEEQ customer service was very proactive in providing assistance, but the road assistance service in Germany was disappointing and very slow to respond. Both pickup and drop-off were at Frankfurt International Airport Terminal 2.

Morning flights at Terminal 2 are limited, so there's not much waiting time. When picking up the car, they might try to sell you insurance. Just inform them that you've already purchased comprehensive coverage in your home country.

Not bad.

Mr. Ali at the pick up, and Ms. Jolina at the drop of where super helpful and friendly. It is of the modern times that they had to claim for a good review. I don`t like this necessary part.

When we went, there weren't many people, so the process was quite smooth. The customer service staff followed the standard procedure.

I have rented with QEEQ before. Their customer service is excellent, very responsive, the rental location is easy to find, and the process is smooth.

There was a promotion for towing insurance and similar services.

The process was relatively quick. There was a bit of upselling, but after I politely declined, they didn't persist.

Picking up and returning the car were both very convenient.

The car model was not very satisfactory. I had reserved a Polo but was given a Hyundai with a 1.0 engine displacement, which is unfamiliar since this model isn't available domestically. It was essentially downgraded by half a level and struggled on the highway. Apart from that, the vehicle was quite new, in good condition, and both pickup and drop-off were smooth and convenient.

Great experience, thumbs up!

Pickup and drop-off were quite convenient, but the entrance at the Düsseldorf drop-off location was hard to find.

The condition of the car was excellent. During the longer rental period, Hertz provided the most considerate service when switching cars. Returning the car was simple and quick, with professional staff inspecting the vehicle and addressing any issues according to the process, showcasing the service standard of a major company. At pick-up, I mentioned that I had already purchased full insurance, and there were no attempts to sell additional insurance throughout the rental process. Overall, an excellent car rental experience. Hertz will definitely be my first choice for future travels! Encountered a yellow warning from the vehicle's electronic system, and QEEQ's customer service provided timely support.

Good service attitude and short waiting time. Europcar's vehicle conditions are excellent, and the service process is simple and efficient. Highly recommended.

The staff at the car rental company was very patient, had a great attitude, and provided clear guidance.

I will continue to choose Europcar.

Short queue and efficient vehicle inspection.

Arrived at 9 AM and waited in line for an hour. Domestic orders require no deposit, but the company desk charged €645 on the credit card as a pre-authorization hold. Contacted QEEQ customer service for clarification.

The originally reserved car was replaced with a new Nissan, which was reasonable. The 280 euros deposit was charged to the credit card for 7 days. Picking up and returning the car was very convenient.

Very satisfied

The pick-up and drop-off processes were very smooth, and the car provided was much better than the one booked.

The processing efficiency is not high.

Very satisfied. The only downside is that the Audi provided to two petite Asian women only has parking sensors and no rearview camera. The car is too long, making it impossible to see the ground ahead or behind while reversing or navigating narrow, sloped parking garages.

The service was warm and attentive, instructions were detailed, and the car was in excellent condition.

Very satisfied, highly recommend! Munich, Germany is truly amazing.

Very good, no hassle.

Quite good. The insurance bought on QEEQ is from a domestic platform, not the car rental company. The rental company will inform you that the insurance is not all-inclusive.

No additional sales pressure, smooth pickup and drop-off process.

Very patient and excellent service.

Excellent

Very quick and convenient

Good service, easy to use.

The car rental process was simple and fast, and the additional insurance charges were reasonable.

It's fine.

The car was great.

Originally rented a Skoda Kamiq, but it was unavailable. The replacement car couldn't fit two 28-inch suitcases, so I swapped cars three times. Finally, they provided a Volvo V60 hybrid station wagon, which was a brand-new car with just over 300 miles. By the second day, I got used to it and ended up loving it.

Picking up the car at the Freiburg branch was smooth and very satisfying.

Professional service, very friendly attitude, no hidden fees or scams. Hertz is a reputable company worth trusting.

The service attitude was really good, very attentive in providing various information, answering all questions, and the car pickup was very fast.

Satisfactory

Pretty good overall.

Tried to sell me something, but I refused.

The rental car service was right outside after arriving, but it doesn't open until 7 AM, so don't come too early. The service attitude was excellent, and they fully understood our need for large luggage space, directly offering us the Tayron with the largest luggage capacity.

The service at the Frankfurt Airport rental car company was excellent, especially the staff who personally guided me to the garage to pick up the car. Otherwise, I might have spent a long time looking for it! Kudos to the staff.