Driver's License in Morocco
For international drivers, if your driver’s license is not in English or doesn’t have a stamped photograph, an International Driving Permit (IDP) is required. Please note that the IDP is only a translation and you must bring your original driver’s license with you.
For driving licenses from countries not part of the international driving license treaty, an official translation of the license in English must be presented with the original license.
Customers with UK Driver's Licenses issued in Great Britain (except Northern Ireland) will need to provide evidence of any driving endorsements. You can get and print the DVLA endorsement record on the DVLA* website. This also applies if you have a paper licence that was issued before 1998.
If you hold a Driver's Licence issued in Vietnam, you need to present the original license together with an authorized translation issued by the Vietnamese Ministry of Transport. If both documents are presented at time of rental these licenses are acceptable worldwide.
*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.
April 29, 2025
Destination: Tangier
Isn't this similar to a scam? Moroccan customs are very slow, and since I was 2 hours late picking up the car, the rental company automatically canceled my reservation. Not a single penny was refunded, so I ended up paying for a car I never even used. Consider it charity.
View moreApril 27, 2025
Destination: Casablanca
Speaks English, easy to communicate. The car is in good condition with only 20,000 kilometers. When picking up the car, a 14,000 AED pre-authorization was processed, and upon returning, they briefly inspected the vehicle and immediately released the pre-authorization.
View moreApril 27, 2025
Destination: Casablanca
Very satisfied. Although the credit card guarantee amount during pickup was high (30,000 dirhams), it was released the day after the car was returned.
View moreApril 24, 2025
Destination: Casablanca
Very satisfied
View moreApril 22, 2025
Destination: Casablanca
Not just satisfied, but extremely satisfied!
View moreApril 21, 2025
Destination: Casablanca
Smooth communication and quick car pickup process.
View moreApril 21, 2025
Destination: Casablanca
Great service!
View moreApril 20, 2025
Destination: Casablanca
The staff at the store were very welcoming, and the process was handled quickly. When the car arrived, another cheerful guy joined us for the vehicle inspection. He was very friendly and funny.
View moreApril 12, 2025
Destination: Tangier
Quite satisfied.
View moreApril 11, 2025
Destination: Fes
Very satisfied.
View moreApril 11, 2025
Destination: Marrakech
The service awareness is still not comparable to that in China, but it's acceptable.
View moreApril 9, 2025
Destination: Casablanca
Satisfied
View moreApril 7, 2025
Destination: Casablanca
Excellent
View moreApril 2, 2025
Destination: Casablanca
Short wait time, quick processing.
View moreApril 1, 2025
Destination: Casablanca
Excellent, the car was almost brand new.
View moreMarch 29, 2025
Destination: Casablanca
An excellent car rental company.
View moreMarch 28, 2025
Destination: Rabat
No one answered the phone when we tried to pick up the car, and we had to wait for two hours before getting the vehicle. During drop-off, their staff were not on-site, and we waited for half an hour for them to arrive, which delayed my check-in. Extremely poor service awareness and capability.
View moreMarch 26, 2025
Destination: Casablanca
In Morocco, this car rental company seems to be one of the few that doesn't push unnecessary sales. The staff may come across as a bit cold, but overall, the experience is acceptable. Cars are picked up and returned with an empty fuel tank. Make sure to request your deposit refund when returning the car.
View moreMarch 22, 2025
Destination: Casablanca
Very satisfied
View moreMarch 6, 2025
Destination: Fes
Au début, le personnelle me dit que ma carte est une crédit / débit donc il ne voulait pas la prendre et exiger que je paie 14€ d'assurance par jour environ. Ensuite il accepte mais la carte ne passe pas en crédit, le personnel essaie en débit et la surprise ça passe mais le dis qu'ils n'accepte pas le débit du coup il m'effectue un remboursement et au final j'ai du payer 14€ environ par jour d'assurance. C'est dommage, quelque jours avant j'ai effectué une location chez LOCATION AUTO qui n'acceptait que les carte de crédit avec cette même carte qui a était refuser chez Wheego
View moreMarch 5, 2025
Destination: Tangier
The service was excellent.
View moreMarch 4, 2025
Destination: Agadir
L'accueil de addcar n'etait pas facile a trouver, il etait a la sortie de l'aeroport et n'etait pas indiqué par des panneaux ou des logos, il fallait demander a des personnes PROBLEME NOUS AVONS DU RAJOUTER UN SURPLUS DE 130€ pour avoir la voiture car il n'est pas spécifié d'une manière claire qu'il faut une carte de crédit (et non de débit comme la mienne), car dans l'usage courant pour signifier une carte bancaire on dit une carte de crédit. CECI NOUS A CAUSE DE GROS PROBLEMES, DE L'ARGENT ET UN TEMPS D'ATTENTE SUPPLEMENTAIRE
View moreMarch 1, 2025
Destination: Marrakech
The service was decent, but they required us to purchase an additional insurance policy, which cost about 800 yuan for five days.
View moreFebruary 26, 2025
Destination: Agadir
Super satisfait de l'équipe AddCar agadir
View moreFebruary 23, 2025
Destination: Casablanca
Very reliable, clear procedure, prompt responses, and very timely and effective problem-solving!
View moreFebruary 22, 2025
Destination: Agadir
Didn’t pick us up Airport as per instructions which wasn’t ideal. A number being supplied would be good (I may have missed this)! Also highlighting looking for Wheego may help!
View moreFebruary 19, 2025
Destination: Casablanca
Overall, the process was quite smooth.
View moreFebruary 18, 2025
Destination: Marrakech
The staff at Avis are very professional and provide excellent service! They are patient and courteous.
View moreFebruary 18, 2025
Destination: Casablanca
The service from Hertz was excellent. They paid close attention during the car pickup and inspection process, and even reminded me to record a video of the vehicle at the time of pickup. The only surprise was the high preauthorization amount, which seemed to be around 12,000 dirhams. They explained that this was because I purchased supplemental insurance through QEEQ instead of the full coverage offered by the rental company, and in case of damage, deductions would be necessary. However, the preauthorization amount has been restored since then, which took about one month.
View moreFebruary 15, 2025
Destination: Marrakech
This car rental company is great, the staff are very nice, and there are no hidden fees.
View moreFebruary 14, 2025
Destination: Casablanca
Good service, the staff was quite efficient and didn't try to upsell anything.
View moreFebruary 14, 2025
Destination: Casablanca
Quick and convenient service.
View moreFebruary 13, 2025
Destination: Casablanca
The return process was particularly quick, the car was very new, and I am very satisfied.
View moreFebruary 11, 2025
Destination: Casablanca
Matched expectations. The entire process was smooth across Europe and Australia.
View moreFebruary 8, 2025
Destination: Casablanca
Very satisfied
View moreFebruary 7, 2025
Destination: Casablanca
Very satisfied. I arrived an hour earlier than my rental time, and the staff let me pick up the car. They also extended the return time for me. The pickup and drop-off process was very quick with no need to queue. The vehicle was very new, with only 15,000 kilometers.
View moreFebruary 5, 2025
Destination: Casablanca
Overall, average experience. I booked a Volkswagen Golf but ended up with a Dacia Logan. The trunk space of the Dacia Logan is large; it can fit three 20-inch suitcases and one 24-inch suitcase. There is no physical offline location or staff to greet you at the airport. I had to ask airport police and roadside service personnel, and use a local phone multiple times to find the pickup point. It’s located outdoors on the opposite side of Terminal 2, in the middle of a parking lot, under a large lighting pole with a display screen. There’s no counter, and the procedures are handled in front of the car. If you don’t speak English, proceed with caution as it’s very hard to locate. Once I completed the paperwork and got the car, the staff left immediately. I couldn’t understand the settings in the car and tried to ask the staff for help, but none of my five or six phone calls were answered. The service quality was very poor. There are two deposit options for the rental—a direct deposit of 1000 euros or a deposit of 400 euros plus a 50-euro insurance fee (this 50 euros is non-refundable). It’s somewhat like a risk agreement where if the car is damaged or fines are incurred, the entire deposit is forfeited. To minimize risk, and given that canceling the booking and switching providers was not an option at that time, I chose the second option as a way to spend less for peace of mind. During the trip, I was very cautious and avoided accidents and fines. When returning the car, the staff said the car was dirty. We mentioned that we overfilled with 270 dirhams’ worth of fuel (this extra fuel was due to miscommunication with the gas station staff who misunderstood our request, which negatively impacted our impression of Morocco). They let the issue go after that.
View moreFebruary 4, 2025
Destination: Casablanca
The car provided was not the one originally reserved, and the exterior had many scratches. The car had close to 100,000 kilometers on it. They proactively asked if I needed an introduction to basic car settings. When asked about insurance, I mentioned I had already purchased it, and they did not push me further.
View moreFebruary 2, 2025
Destination: Agadir
Very convenient. No hassle. Did not push us ti buy any additional insurance. They actually refined me 40 MAD as I did pay for the car parking when I took the car off them. So everything went really fine.
View moreFebruary 2, 2025
Destination: Casablanca
I had a flat tire on the road and was fined 10,000 dirhams. I contacted the store immediately after the tire burst, but their response was just reading my message without replying. Make sure to wash the car before returning it; their fine for not washing is as high as 300 dirhams.
View moreJanuary 31, 2025
Destination: Casablanca
Very satisfied. The staff are very friendly and there are no extra charges.
View moreJanuary 28, 2025
Destination: Casablanca
Extremely satisfied.
View moreJanuary 24, 2025
Destination: Casablanca
Efficient and fast, with excellent service attitude.
View moreJanuary 21, 2025
Destination: Casablanca
The pick-up and drop-off processes were smooth. The store is on the main street, and there's a coffee shop nearby. Apple Maps is quite accurate for this location, while Google Maps may show you two nearby spots. Although it's a small car, it was quite new and performed well.
View moreJanuary 15, 2025
Destination: Agadir
The car rental company provided poor service, and the vehicle was in bad condition as well. The car broke down midway, and when I contacted the staff afterward, they directly blocked me.
View moreJanuary 15, 2025
Destination: Marrakech
Very satisfied
View moreJanuary 10, 2025
Destination: Tangier
I must say, Al Kafi Staff did all there best to deliver their service.
View moreJanuary 3, 2025
Destination: Casablanca
The car rental experience was excellent. The car was very new, with only a little over 3,000 kilometers on it.
View moreDecember 29, 2024
Destination: Casablanca
The staff was polite. The car initially had a French interface, and even the staff didn't know how to switch it. I figured it out myself.
View moreDecember 29, 2024
Destination: Agadir
Given same model as discribed online ..but car condition was poor with Engine light was on . Charged me extra 10 euro without receipt during return as explained its very dirty car . Few sand was in car due to the location. it should not called very dirty car
View more