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Hertz, Dallas-ft Worth Airport Car Rental

Hertz 2000+ ratings, 11 reviews

Dallas, Texas, United States

8.9 / 10 Very good

Hertz - Dallas-ft Worth Airport Information, Car Rental Instructions & Policies

Address

2424 EAST 38TH STREET,DALLAS,TX,75261,US

Telephone

+19724534600

Pick-up Instructions

The Hertz - Dallas-ft Worth Airport car rental location is in terminal

You can arrive of Hertz - Dallas-ft Worth Airport car rental by free shuttle bus.

After collecting your baggage, follow the Rental Car signs to the designated pick-up area on the lower level of the terminal. From there, board the Rental Car shuttle bus. Buses run 24 hours a day, depart every five minutes and reach the Rental Car Center in approximately 10 minutes.

Drop-off Instructions

Please follow signs to return your vehicle at the Rental Car Center. Google map link: https://maps.app.goo.gl/nFo2FeEJXxJew6zNA

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
100% of the rental car rate plus USD 20030-60

Hyundai Grand I10

Renault Clio

Compact Or Larger

Mystery Car Or Similar

Mg 3

Toyota Corolla

Skoda Octavia Aut

Mercedes-benz Cla Electric Or Similar

Mercedes Benz Gle 4matic-4wd

Manager Special Ev

Toyota Etios

Bmw 2 Series

Toyota Camry Hybrid

Gwm Haval H6

Tesla Model 3 Standard Range

Nissan Altima

Show more >

Hyundai Grand I10

Renault Clio

Compact Or Larger

Mystery Car Or Similar

Mg 3

Toyota Corolla

Skoda Octavia Aut

Mercedes-benz Cla Electric Or Similar

Mercedes Benz Gle 4matic-4wd

Manager Special Ev

Toyota Etios

Bmw 2 Series

Toyota Camry Hybrid

Gwm Haval H6

Tesla Model 3 Standard Range

Nissan Altima

Mercedes-benz Cla

Nissan Sentra

Bmw 330i

Cadillac Ct4 Ct5

Kia Picanto Or Similar

W4 Toyota Hilux Ute

Ford F 150

Ram 2500 Big Horn

Chevrolet Silverado Ev

Pack up ^
USD 20030-60

Hyundai Grand I10

Renault Clio

Compact Or Larger

Mystery Car Or Similar

Mg 3

Toyota Corolla

Skoda Octavia Aut

Mercedes-benz Cla Electric Or Similar

Mercedes Benz Gle 4matic-4wd

Manager Special Ev

Toyota Etios

Bmw 2 Series

Toyota Camry Hybrid

Gwm Haval H6

Tesla Model 3 Standard Range

Nissan Altima

Show more >

Hyundai Grand I10

Renault Clio

Compact Or Larger

Mystery Car Or Similar

Mg 3

Toyota Corolla

Skoda Octavia Aut

Mercedes-benz Cla Electric Or Similar

Mercedes Benz Gle 4matic-4wd

Manager Special Ev

Toyota Etios

Bmw 2 Series

Toyota Camry Hybrid

Gwm Haval H6

Tesla Model 3 Standard Range

Nissan Altima

Mercedes-benz Cla

Nissan Sentra

Bmw 330i

Cadillac Ct4 Ct5

Kia Picanto Or Similar

Nissan Juke

Buick Encore

Toyota Rav4 Hybrid

T Kia Carnival

Mercedes Classe V

Ford Transit Tourneo

Kia Carnival

Jumpy Xl

Pack up ^
USD 50030-60

Nissan Juke

Buick Encore

Toyota Rav4 Hybrid

Pack up ^
USD 30030-60

Kia Niro Ev

Tesla Model Y

Ford Kuga

Ford Edge

Bmw Ix1 Electric Or Similar

Kia Ev6

Peugeot 3008

Nissan Quashqai

Jeep Wrangler 2 4 Dr

Volvo Xc90 Hybrid

Pack up ^
USD 40030-60

L4 Nissan Pathfinder

Volvo Xc60

Chevrolet Tahoe

Pack up ^
USD 75030-60

Volkswagen Golf Gti

Bmw X3 Series

Mercedes E-class

Shelby Gt H Fastback

Special

Chevy Camaro Ss Convertible

V4 Ford Mustang Gt Premium

Pack up ^
USD 85030-60

Volvo C40

Volvo Xc60 Hybrid Prestige

Land Rover Defender

Ford Explorer-4wd

Bmw X5

Mercedes Gls 450 Hybrid

Cupra Formentor

Volvo Xc60

Description Not Available

Gac Empow

Volvo Xc40

Pack up ^
USD 90030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: UnionPay, Visa, Master, DinersClub, JCB, Discover, AMEX

UnionPay Visa Master DinersClub JCB Discover AMEX

Discover is not accepted.

Debit card accepted: Visa, Master, Debit Mastercard, Discover, Visa Debit

Visa Master Debit Mastercard Discover Visa Debit

DinersClub,JCB,AMEX,UnionPay,Visa Electron,Maestro are not accepted.

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

20 - 80 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Supplier Translation

Translation templates provided by car rental companies.

Original Driver's License in Latin/Roman Alphabet

Original Driver's Licenses printed in Latin/Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada
You can cross the border to Canada without a charge. You must have a valid license and rental record. Rentals from this city do not require presentation of Liability Protection Letters, Certificates or Stickers at Customs for driving into Canada. Canadian law does require that everyone entering the country have a passport, so everyone in the vehicle must have the proper identification.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Free Tank

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.9 mi from Dallas Fort Worth Airport

10.7 mi from Dallas Love Field Airport

13.9 mi from Addison Airport

Railway Stations

9.2 mi from Dallas Area Rapid Transit (DART)

9.2 mi from Bachman Station

13.8 mi from Victory Station

Hotels

8.2 mi from La Quinta Inn & Suites by Wyndham Dallas I-35 Walnut Hill Ln

Other Landmarks

14.6 mi from Arts District Dallas

15.1 mi from Mockingbird Station

CHECK RATES
Map view of Hertz Store Location
coordinates: 32.85759 -97.03506

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 8.9 / 10 Very good

  • Vehicle condition: 2.9
  • Vehicle cleanliness: 2.6
  • Spaciousness: 3.0
  • Counter staff: 2.1
  • Pick-up location: 2.6
  • Drop-off location: 2.1
  • Pick-up time: 30-60 mins
  • Drop-off time: 0-10 mins

  • Anonymous

    Dallas

    10 /10 Excellent

    Reviewed: Monday, November 2, 2026

    There was an Iraqi staff member who was incredibly warm and friendly, with amazing service.
    Read More >

  • Brady Eugene

    Dallas

    10 /10 Excellent

    Reviewed: Thursday, September 11, 2025

    Overall very good.
    Read More >

  • Ogden Gard(i)ner

    Dallas

    10 /10 Excellent

    Reviewed: Friday, February 21, 2025

    Very good.
    Read More >

  • Hedy Michelson

    Dallas

    10 /10 Excellent

    Reviewed: Monday, February 3, 2025

    Very satisfied, specifically chose Hertz for its good reputation.
    Read More >

  • Sabina Michael

    Dallas

    10 /10 Excellent

    Reviewed: Thursday, December 19, 2024

    Very satisfied.
    Read More >

  • Neil Margaret

    Dallas

    10 /10 Excellent

    Reviewed: Sunday, August 25, 2024

    It's okay. There was an accident during the rental, but it was handled quickly. Luckily, my English is fairly good.
    Read More >

  • Berg Onions

    Dallas

    6 /10 Average

    Reviewed: Wednesday, June 19, 2024

    Read More >

  • Upton Newton

    Dallas

    6 /10 Average

    Reviewed: Tuesday, April 9, 2024

    Read More >

  • L.Rudenas

    Dallas

    7.3 /10 Good

    Reviewed: Thursday, July 14, 2022

    Hertz didnt follow the contract and overcharged twice the agreed price for only asking for a GPS. I paid over 1000 Australian Dollars when the contrcat was 489 Australian dollars. Hertz bill in america was 489 USA Dollars but I got charged 1000 Australian dollars. Hertz ripped off me and now I need to be on a budget in Australia.
    Read More >

  • E.Aguilar

    Dallas

    8 /10 Very good

    Reviewed: Monday, April 26, 2021

    I wait mare 30min. To get the car
    Read More >

  • Anonymous

    Dallas

    8.7 /10 Very good

    Reviewed: Wednesday, June 12, 2019

    The pick up was a total disaster. The only company with a line. Not that long, maybe eight people in front of me, and it took an hour. Horrible experience
    Read More >

  • J.Muscat

    Dallas

    9.7 /10 Excellent

    Reviewed: Tuesday, March 26, 2019

    The car exceeded expectations and the staff where all very helpfull
    Read More >

  • Lynn John

    Dallas

    10 /10 Excellent

    Reviewed: Thursday, October 1, 2015

    Enthusiastic service. Hertz is a large company with many service locations and has its own shuttles.
    Read More >

More Car Rental Brands at Dallas Fort Worth Airport

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What's the address of the rental location?

2424 EAST 38TH STREET,DALLAS,TX,75261,US

What is the Telephone Number?

+19724534600

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Hertz - Dallas-ft Worth Airport car rental location is in terminal

You can arrive of Hertz - Dallas-ft Worth Airport car rental by free shuttle bus.

After collecting your baggage, follow the Rental Car signs to the designated pick-up area on the lower level of the terminal. From there, board the Rental Car shuttle bus. Buses run 24 hours a day, depart every five minutes and reach the Rental Car Center in approximately 10 minutes.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please follow signs to return your vehicle at the Rental Car Center. Google map link: https://maps.app.goo.gl/nFo2FeEJXxJew6zNA

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

A mobile voucher is accepted; a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

20 - 80 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original Japanese Driving Licence + Supplier Translation

    Translation templates provided by car rental companies.

    Original Driver's License in Latin/Roman Alphabet

    Original Driver's Licenses printed in Latin/Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

    Original South Korea Driving License (English version)

    An English translation must be provided on the back of the driver's license.

  • For local renters, you need to bring:

    Full driver's license issued in United States

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    2.9 mi from Dallas Fort Worth Airport

    10.7 mi from Dallas Love Field Airport

    13.9 mi from Addison Airport

  • Railway Stations

    9.2 mi from Dallas Area Rapid Transit (DART)

    9.2 mi from Bachman Station

    13.8 mi from Victory Station

  • Hotels

    8.2 mi from La Quinta Inn & Suites by Wyndham Dallas I-35 Walnut Hill Ln

  • Other Landmarks

    14.6 mi from Arts District Dallas

    15.1 mi from Mockingbird Station

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