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Alamo, Dallas-ft. Worth International Airport Car Rental

Alamo 2000+ ratings, 16 reviews

Dallas, Texas, United States

8.7 / 10 Very good

Best Price Car Rentals at Dallas Fort Worth Airport(DFW)

Last updated on: November 6, 2025

Alamo - Dallas-ft. Worth International Airport Information, Car Rental Instructions & Policies

Address

2424 E 38TH STREET, DALLAS, TX, 75261, US

Telephone

+18336350437

Pick-up Instructions

The Alamo - Dallas-ft. Worth International Airport car rental location is located out of the airport

Follow the signs to baggage claim located in the lower level of the Airport terminal Exit baggage claim and proceed to the Shuttle Bus pick-up area. Upon arrival to the Rental Car facility, please proceed to the Alamo counter located on the left to obtain your rental agreement and vehicle keys.

Drop-off Instructions

Monday-Friday 12:00 AM - 4:00 AM Saturday and Sunday 10:00 PM - 4:30 AMnIf returning after hours, please place the keys in the over night drop box located in front of the National/Alamo return kiosk, proceed inside on the upper level to the shuttle busses to return to the terminals.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Driver's License in Roman Alphabet

Original Driver's Licenses printed in Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada
Vehicles rented in the United States can be driven in any state in the United States. Vehicles may not be driven into Mexico. Vehicles rented in the United States can be driven into Canada, with the exception of 12 or 15 passenger vans,cargo van，luxury cars but must be returned to the United States unless Renter has pre-arranged with Provider to drop the vehicle off at one of Provider’s approved locations in Canada whereby a transborder fee may apply. Please reach to the renting location directly for details on cross-border restrictions.

Must-not:

Taking rental cars to following countries is not allowed:
Mexico
Depending on car models, bringing rental cars to below countries is not allowed:
Representative Car ModelsCountries

Suzuki Vitara

Canada

Travel into Canada is allowed for renters 25 years and older with a credit card. Renters traveling to Canada can rent the following classes: Economy through Full Size cars and Minivans Only. So the this Vehicle class CFAR, would not be able to cross into Canada. No SUV\'s are listed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 200-300 for other car models.

USD 0 for Dodge Grand Caravan 7 Seater Automatic Or Similar,

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.3 mi from Dallas Fort Worth Airport

12.5 mi from Dallas Love Field Airport

14 mi from Addison Airport

Hotels

9.5 mi from La Quinta Inn & Suites by Wyndham Dallas I-35 Walnut Hill Ln

Other Landmarks

16.8 mi from Arts District Dallas

16.9 mi from Mockingbird Station

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 32.891981 -97.059886

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 8.7 / 10 Very good

  • Vehicle condition: 1.0
  • Vehicle cleanliness: 1.2
  • Spaciousness: 1.2
  • Counter staff: 1.2
  • Pick-up location: 1.2
  • Drop-off location: 1.2
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • A.Elegbe

    Dallas

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    Dislike: The limited range of cars to pick from..
    Read More >

  • Anonymous

    Dallas

    5.3 /10 Average

    Reviewed: Sunday, November 9, 2025

    Car broke down while driving in the middle of the road
    Read More >

  • Anonymous

    Dallas

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Yes
    Read More >

  • Hobart Gilbert

    Dallas

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    I rent from this company every time I travel to the USA.
    Read More >

  • Malcolm Rutherford

    Dallas

    4 /10 Average

    Reviewed: Sunday, November 9, 2025

    Read More >

  • Lynn Partridge

    Dallas

    4 /10 Average

    Reviewed: Sunday, November 9, 2025

    Read More >

  • Keith Reynolds

    Dallas

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Pretty good
    Read More >

  • Cliff Connie

    Dallas

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    The store's service is quite good and the efficiency is acceptable.
    Read More >

  • Jack Yeates

    Dallas

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Very good, I always rent from them.
    Read More >

  • Frederic Gregory

    Dallas

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Very good
    Read More >

  • Burnell

    Dallas

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    The process was very smooth and convenient.
    Read More >

  • Tony Barrett

    Dallas

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    It's okay, but the specific charges should be informed in advance.
    Read More >

  • Deirdre Bartlett

    Dallas

    6 /10 Average

    Reviewed: Sunday, November 9, 2025

    Read More >

  • Victoria Hoyle

    Dallas

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    The pre-trip preparation reminders were quite comprehensive.
    Read More >

  • Florence Tennyson

    Dallas

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Good, the vehicle is relatively new.
    Read More >

  • Edith Henry

    Dallas

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Very satisfied
    Read More >

  • Horace Spender

    Dallas

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    No waiting line, excellent service attitude.
    Read More >

  • Everley Burke

    Dallas

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Very satisfied
    Read More >

  • Lambert Jennings

    Dallas

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    There were no long lines
    Read More >

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What's the address of the rental location?

2424 E 38TH STREET, DALLAS, TX, 75261, US

What is the Telephone Number?

+18336350437

How to Return to the Store, Car Park or Key Box & After Hours Return Instructions?

Monday-Friday 12:00 AM - 4:00 AM Saturday and Sunday 10:00 PM - 4:30 AMnIf returning after hours, please place the keys in the over night drop box located in front of the National/Alamo return kiosk, proceed inside on the upper level to the shuttle busses to return to the terminals.

What are the Accepted Cards as Payment Methods for this Car Rental Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 25 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Store?

There is no mandatory requirments for the driver's license holiding time from this store.

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original Driver's License in Roman Alphabet

    Original Driver's Licenses printed in Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

  • For local renters, you need to bring:

    Full driver's license issued in United States

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    1.3 mi from Dallas Fort Worth Airport

    12.5 mi from Dallas Love Field Airport

    14 mi from Addison Airport

  • Hotels

    9.5 mi from La Quinta Inn & Suites by Wyndham Dallas I-35 Walnut Hill Ln

  • Other Landmarks

    16.8 mi from Arts District Dallas

    16.9 mi from Mockingbird Station

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