AVIA, Zagreb Airport Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

AVIA - Zagreb Airport Information, Car Rental Instructions & Policies

Address

21,Ulica Rudolfa Fizira,Velika Gorica,10 410,HR

Telephone

+385993484020 / +385956582135

Pick-up Instructions

The AVIA - Zagreb Airport car rental location is in terminal

You can walk to the counter of AVIA - Zagreb Airport car rental.

Please follow the airport's Rent a Car signs to the airport rental car center

Drop-off Instructions

Pleasse return to the rent a car return car park. Google map link: https://maps.app.goo.gl/MVzTnGAHyS8kN5v96

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -21:00	08:00 -21:00	08:00 -21:00	08:00 -21:00	08:00 -21:00	08:00 -21:00	08:00 -21:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Hyundai Grand I10 Volkswagen Polo Renault Clio Nissan March Or Similar Mercedes-benz C Class Or Similar Renault Trafic-diesel T Kia Carnival Vw Multivan-diesel Ford Galaxy Pack up ^	EUR 1100	7-30
Nissan Juke Ford Transit 12-passenger Van Rwd Or Similar Mercedes Classe A Automatique Pack up ^	EUR 1300	7-30
Mystery Car Or Similar Cadillac Ct5 Or Similar Nissan Juke Opel Astra Volkswagen Golf Pack up ^	EUR 1700	7-30
Fiat Egea Sedan, Skoda Octavia Ford Kuga Ford Kuga Pack up ^	EUR 1900	7-30
Mercedes-benz C Class Or Similar Renault Trafic-diesel T Kia Carnival Vw Multivan-diesel Ford Galaxy Pack up ^	EUR 2100	7-30
Hyundai Grand I10 Volkswagen Polo Renault Clio Nissan March Or Similar Pack up ^	EUR 400	7-30
Nissan Juke Ford Transit 12-passenger Van Rwd Or Similar Mercedes Classe A Automatique Pack up ^	EUR 600	7-30
Mystery Car Or Similar Cadillac Ct5 Or Similar Nissan Juke Opel Astra Volkswagen Golf Pack up ^	EUR 800	7-30
Fiat Egea Sedan, Skoda Octavia Ford Kuga Ford Kuga Pack up ^	EUR 900	7-30

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX

JCB,Discover,UnionPay are not accepted.

E-voucher

An e-voucher is accepted at this location.

Age requirements

21 - 85 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 3 year(s).

The following models require 2 year's of license holding time: Hyundai Grand I10, Nissan March Or Similar

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Croatia

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Show More Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden	EUR 80 per rental

Not allowed:

Taking rental cars to following countries is not allowed:
Romania, Bulgaria, Belarus, Albania, Kosovo, United Kingdom, Estonia, Lithuania, Ukraine, Russia, Turkey, Greece, Moldova, Finland, Ireland, North Macedonia, Norway, Portugal, Sweden, Armenia

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100 for Hyundai Grand I10,Volkswagen Polo,Renault Clio,Nissan March Or Similar,

EUR 1300 for Nissan Juke,Ford Transit 12-passenger Van Rwd Or Similar,Mercedes Classe A Automatique,

EUR 1700 for Mystery Car Or Similar,Cadillac Ct5 Or Similar,Nissan Juke,Opel Astra,Volkswagen Golf,

EUR 1900 for Fiat Egea Sedan,,Skoda Octavia,Ford Kuga,Ford Kuga,

EUR 2100 for Mercedes-benz C Class Or Similar,Renault Trafic-diesel,T Kia Carnival,Vw Multivan-diesel,Ford Galaxy,

Theft Insurance Excess differs by car model:

EUR 1100 for Hyundai Grand I10,Volkswagen Polo,Renault Clio,Nissan March Or Similar,

EUR 1300 for Nissan Juke,Ford Transit 12-passenger Van Rwd Or Similar,Mercedes Classe A Automatique,

EUR 1700 for Mystery Car Or Similar,Cadillac Ct5 Or Similar,Nissan Juke,Opel Astra,Volkswagen Golf,

EUR 1900 for Fiat Egea Sedan,,Skoda Octavia,Ford Kuga,Ford Kuga,

EUR 2100 for Mercedes-benz C Class Or Similar,Renault Trafic-diesel,T Kia Carnival,Vw Multivan-diesel,Ford Galaxy,

Third Party Liability Insurance Excess differs by car model:

EUR 0 for Hyundai Grand I10,Volkswagen Polo,Renault Clio,Nissan March Or Similar,

EUR 0 for Nissan Juke,Ford Transit 12-passenger Van Rwd Or Similar,Mercedes Classe A Automatique,

EUR 0 for Mystery Car Or Similar,Cadillac Ct5 Or Similar,Nissan Juke,Opel Astra,Volkswagen Golf,

EUR 0 for Fiat Egea Sedan,,Skoda Octavia,Ford Kuga,Ford Kuga,

EUR 0 for Mercedes-benz C Class Or Similar,Renault Trafic-diesel,T Kia Carnival,Vw Multivan-diesel,Ford Galaxy,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 mi from Zagreb Airport

Railway Stations

5.6 mi from Trnava

6.6 mi from Glavni Kolodvor

6.6 mi from Zagreb Central Station

Hotels

6.4 mi from Dub Apartments Zagreb

Other Landmarks

6 mi from Zagreb Main Bus Station

6.3 mi from Faculty Of Agriculture

7 mi from Croatian State Archives In Zagreb

CHECK RATES

Map view of AVIA Store Location

coordinates: 45.741056268021 16.081108722234

Guest Reviews

Total points： 8.4 / 10 Very good

Vehicle condition: 0.3
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.3
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Anonymous
Zagreb
10 /10 Excellent
Reviewed: Wednesday, September 23, 2026
No hard selling at all, and they didn’t make me pay for a small scuff on the trunk.
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Anonymous
Zagreb
8 /10 Very good
Reviewed: Tuesday, June 30, 2026
The rental desk is right inside the airport, the staff are really friendly, and they handled an accident quickly and efficiently.
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Cornelius Gill
Zagreb
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Overall service was very satisfactory.
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John Bellamy
Zagreb
4 /10 Average
Reviewed: Monday, July 14, 2025
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Berton Harold
Zagreb
10 /10 Excellent
Reviewed: Sunday, July 13, 2025
Extremely satisfied, they provided a brand new car with only 800 kilometers on it, very lucky. Both pickup and drop-off were very smooth and convenient.
Read More >
Anonymous
Zagreb
8 /10 Very good
Reviewed: Thursday, July 3, 2025
They were very detailed with the car damages, which were many. Customers are expected to check the car in details and take photos and videos, otherwise it is very likely you will be charged with those damages when returning the car. They are very detailed and thorough with checking!
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Natalie Springhall
Zagreb
4 /10 Average
Reviewed: Friday, June 20, 2025
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Asa Peg
Zagreb
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
The flat tire occurred on a weekend night, with the damage on the side of the tire, making it irreparable. Customer service told me to handle it myself, but I couldn't stay where I was, as it would delay others' accommodations and ticket bookings the next day. In the end, I had to call roadside assistance to replace the tire. The following day, I arrived in Zagreb and replaced a pair of tires as required by the rental company. One flat tire ended up costing me three tires.
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Bowen Carroll
Zagreb
6 /10 Average
Reviewed: Saturday, June 14, 2025
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Gemma Shaw
Zagreb
10 /10 Excellent
Reviewed: Saturday, June 7, 2025
Good service and overall high quality. Booked a Peugeot 2008 but received a Jeep Avenger.
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Bridget Moll
Zagreb
10 /10 Excellent
Reviewed: Monday, May 26, 2025
Excellent.
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Marsh Price
Zagreb
10 /10 Excellent
Reviewed: Saturday, May 24, 2025
Very satisfied.
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Abner Thodore
Zagreb
10 /10 Excellent
Reviewed: Tuesday, May 13, 2025
Satisfied
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Wayne Raymond
Zagreb
2 /10 Poor
Reviewed: Tuesday, April 8, 2025
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Ethel Conan
Zagreb
10 /10 Excellent
Reviewed: Thursday, March 27, 2025
The service was excellent, and the staff was incredibly friendly.
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Porter Lindberg(h)
Zagreb
8 /10 Very good
Reviewed: Wednesday, December 4, 2024
The staff at the counter was very friendly and efficient. She briefly explained the contract terms and mentioned that since we had already purchased full insurance through the rental platform, there was no need to buy additional insurance from the rental company. The car we received was very new, and the parking lot staff pointed out all the existing scratches so we could take pictures. They also explained the fuel type and return process before leaving. Returning the car was very straightforward. The staff walked around the car, checked the fuel level by starting the engine, and that was it. Around 20 days after returning the car, the pre-authorized deposit was refunded.
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Enoch Dodd
Zagreb
8 /10 Very good
Reviewed: Thursday, October 17, 2024
Very good
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Lewis Hopkin(s)
Zagreb
8 /10 Very good
Reviewed: Saturday, October 12, 2024
The location in Zagreb was easy to find. They asked if I wanted additional insurance during the process, but everything went smoothly. Returning the car at Dubrovnik Airport took a bit of searching, but the inspection process was seamless.
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Felix Brown
Zagreb
10 /10 Excellent
Reviewed: Friday, September 20, 2024
The explanation was very clear, and the waiting time was short.
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Cheryl
Zagreb
10 /10 Excellent
Reviewed: Wednesday, July 3, 2024
The staff was professional and efficient, with no upselling. We received a vehicle upgrade without any insurance pitch.
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Wendell Nehemiah
Zagreb
10 /10 Excellent
Reviewed: Sunday, June 23, 2024
The staff spoke good English and, after explaining our third-party insurance, only reiterated the claims procedure without pushing for additional insurance.
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Kerr Adelaide
Zagreb
10 /10 Excellent
Reviewed: Saturday, June 1, 2024
First choice for car rentals
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Sandy Jenny
Zagreb
10 /10 Excellent
Reviewed: Sunday, May 26, 2024
The staff were very kind and accommodating.
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Andrew Robinson
Zagreb
6 /10 Average
Reviewed: Saturday, September 30, 2023
Read More >