Alamo, London - Heathrow Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - London - Heathrow Airport Information, Car Rental Instructions & Policies

Address

ENTERPRISE RENT A CAR NORTHERN PERIMETER ROAD,HEATHROW,ENG,TW6 2RY,GB

Telephone

0208-1501809

Pick-up Instructions

The Alamo - London - Heathrow Airport car rental location is located out of the airport

After your baggage collection, please proceed to our (Enterprise) counter located in the arrivals hall of terminals 1, 2, 3, 4 & 5. Please use the courtesy phone located at the Enterprise counter to call the shuttle service which can take up to 10 minutes. Please be aware that we will have an Agent on call up until midnight but you cannot collect a vehicle after midnight and before 6am. For further information please contact us on 020 8897 2100.

Drop-off Instructions

Please check with the branch staff about the return location and time when you pick up the car.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:00	06:00 -23:00	06:00 -23:00	06:00 -23:00	06:00 -23:00	06:00 -23:00	06:00 -23:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Other car models Pack up ^	100% of the rental car rate plus GBP 200-1000	30-60
Citroen C4 Hyundai Ioniq Hyundai Ioniq Jeep Avenger Ford Focus Mg 4 Renault Captur Volkswagen Taos Citroen C3 Aircross Opel Combo Kia Picanto Fiat Panda Renault Zoe Toyota Yaris Nissan March Opel Corsa Show more > Citroen C4 Hyundai Ioniq Hyundai Ioniq Jeep Avenger Ford Focus Mg 4 Renault Captur Volkswagen Taos Citroen C3 Aircross Opel Combo Kia Picanto Fiat Panda Renault Zoe Toyota Yaris Nissan March Opel Corsa Iveco Daily 12m3 Wildtrack Chery Tiggo 8 Pro Or Similar E Peugeot 408 Volkswagen Id.4 Renault Arkana 5 Doors Hybrid Peugeot 3008 Nissan Rogue Peugeot Expert 5.8mâ³ Renault Kangoo Ford Tourneo Courier Vw Caddy Maxi 7 Seats Iveco Daily 20mâ³ Renault Twingo Mercedes Sprinter Iveco Daily Opel Insignia Skoda Octavia Mercedes-benz B-class Aut Vauxhall Insignia Kia Optima Aiways U5 Ford Kuga Volkswagen Tiguan Aut Suzuki Vitara Maxus Edeliver 9 Elektro-transporter 15mâ³ Vauxhall Vivaro 5.8mâ³ Peugeot 5008 Pack up ^	100% of the rental car rate plus GBP 200	30-60
Ford Focus Or Similar-diesel Mercedes A-class Polestar 2 Mustang Mach E Ford Expedition Volvo Xc60 Peugeot Traveller 9 Seats Toyota Proace City Verso Mn - Large Suv Citroen Spacetourer Vw Caravelle Audi A6 E-tron Bmw 5 Series Bmw 5 Series Opel Crossland Or Similar Audi A6 Show more > Ford Focus Or Similar-diesel Mercedes A-class Polestar 2 Mustang Mach E Ford Expedition Volvo Xc60 Peugeot Traveller 9 Seats Toyota Proace City Verso Mn - Large Suv Citroen Spacetourer Vw Caravelle Audi A6 E-tron Bmw 5 Series Bmw 5 Series Opel Crossland Or Similar Audi A6 Mercedes Eqc Porsche Macan Pack up ^	100% of the rental car rate plus GBP 500	30-60
Peugeot 206 Van Or Similar Peugeot 508 Kia Ev6 Jeep Grand Wagoneer Polestar 2 Audi A8 Mercedes S-class Special Range Rover Sport Pack up ^	100% of the rental car rate plus GBP 1000	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, AMEX

Debit card accepted: Visa, Master, AMEX

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

25 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
Austria Belgium Croatia Czech Republic Denmark France Germany Italy Netherlands Show More Austria Belgium Croatia Czech Republic Denmark France Germany Italy Netherlands Poland Slovakia Slovenia Spain Switzerland Portugal Ireland	GBP 325 per rental

European Travel Coverage is required to drive from the UK mainland to Ireland or mainland Europe. 72h advance notice and branch approval are required. Only credit card payments accepted. Not valid for Premium, Luxury, or Executive cars. Fee: £325; £27 for NI to ROI. Non-UK license holders may face extra checks.

Depending on car models, bringing rental cars to below countries would cost differently:

Representative Car Models	Countries	Charges
Citroen Spacetourer	Ireland	GBP 300 per rental

Customers collecting a vehicle in Great Britain and planning to drive in the Republic of Ireland or mainland Europe must purchase European Travel Insurance (ETI). Customers without a UK driving licence may be subject to additional eligibility checks before rental. ETI includes written authorisation (VE103B form) to drive the vehicle in the permitted countries listed below, as well as 24/7 international roadside assistance provided by the AA. Customers must inform the rental location of any cross-border travel and obtain prior authorisation. The rental location must be notified at least 72 hours before vehicle collection to arrange ETI. ETI is available only to customers paying by credit card. It covers travel only in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Switzerland, and the United Kingdom. This applies to both the destination and any countries/territories travelled through. Premium, Luxury, and Executive vehicles are not covered by ETI and must not be taken outside the country/territory where they were rented. The ETI fee is £325.00 per rental for all cross-border travel. For rentals in Northern Ireland crossing into the Republic of Ireland only, the fee is £27.00.

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Nissan Versa,Fiat Palio,Jeep Avenger,Ford Focus,Kia Picanto,Fiat Panda,Vauxhall Corsa,Vauxhall Corsa,Nissan March,Opel Corsa,Chery Tiggo 8 Pro Or Similar,E Peugeot 408,Kia Picanto,Renault Twingo,Opel Insignia,Mercedes-benz B-class Aut,Vauxhall Insignia,Kia Optima,

EUR 1350 for Wildtrack,Peugeot Traveller 9 Seats,Toyota Proace City Verso,Renault Kangoo,Ford Tourneo Courier,Vw Caddy Maxi 7 Seats,Vauxhall Vivaro 5.8mâ³,Vw Touran 7 Seater,Peugeot 5008,

EUR 1400 for Ford Focus Or Similar-diesel,Mercedes A-class,

GBP 2000 for other car models.

GBP 2000 for Ford Focus Or Similar-diesel,Mercedes A-class,Polestar 2,Mustang Mach E,Ford Expedition,Volvo Xc60,Peugeot Traveller 9 Seats,Toyota Proace City Verso,Chery Tiggo 8 Pro Or Similar,E Peugeot 408,Volkswagen Id.4,Renault Arkana 5 Doors Hybrid,Peugeot 3008,Nissan Rogue,Mn - Large Suv,Vw Caddy Maxi 7 Seats,Peugeot 206 Van Or Similar,Peugeot 508,Kia Ev6,Jeep Grand Wagoneer,Citroen Spacetourer,Vw Caravelle,Audi A6 E-tron,Bmw 5 Series,Bmw 5 Series,Opel Crossland Or Similar,Audi A6,Mercedes Eqc,Porsche Macan,Opel Insignia,Skoda Octavia,Mercedes-benz B-class Aut,Vauxhall Insignia,Kia Optima,Aiways U5,Ford Kuga,Volkswagen Tiguan Aut,Suzuki Vitara,Peugeot 5008,Polestar 2,Audi A8,Mercedes S-class,Special,Range Rover Sport,

GBP 1500 for Citroen C4,Hyundai Ioniq,Hyundai Ioniq,Jeep Avenger,Vauxhall Astra,Ford Focus,Mg 4,Renault Captur,Volkswagen Taos,Citroen C3 Aircross,Kia Picanto,Fiat Panda,Renault Zoe,Toyota Yaris,Nissan March,Opel Corsa,Renault Twingo,

GBP 1500-2000 for Wildtrack,Renault Kangoo,Iveco Daily 20mâ³,Mercedes Sprinter,Iveco Daily,Vauxhall Vivaro 5.8mâ³,

Theft Insurance Excess differs by car model:

GBP 1500-2000 for Wildtrack,Renault Kangoo,Iveco Daily 20mâ³,Mercedes Sprinter,Iveco Daily,Vauxhall Vivaro 5.8mâ³,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 mi from Heathrow Airport T5

1.2 mi from Heathrow Airport T1-T4

1.2 mi from Heathrow Airport

Railway Stations

0.8 mi from Heathrow Terminal 5

1.1 mi from Heathrow Terminals 2 & 3

1.9 mi from Heathrow Terminal 4

Hotels

11.7 mi from Stunning 2 bedroom garden flat in Leafy Kensington

12.2 mi from The Penywern Road Gem - DACA

12.3 mi from Copthorne Tara Hotel London Kensington

Other Landmarks

10.2 mi from Hyde Park

15.1 mi from Trafalgar Square

15.2 mi from Big Ben

CHECK RATES

Map view of Alamo Store Location

coordinates: 51.479583 -0.476222

Guest Reviews

Total points： 9.3 / 10 Excellent

Vehicle condition: 9.7
Vehicle cleanliness: 9.4
Spaciousness: 9.7
Counter staff: 9.4
Pick-up location: 9.4
Drop-off location: 8.8
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Salwan Finj
London
10 /10 Excellent
Reviewed: Monday, November 7, 2022
The service and staff were excellent and I highly recommend booking with Alamo.
Read More >
M.Vardalia
London
9.7 /10 Excellent
Reviewed: Tuesday, January 28, 2020
The car was great. enjoyed the drive. However, why give a car that needs a service. I had the car for 2 days, was starting to enjoy it, then the alert comes up and says it needs a service.
Read More >
K.Leung
London
8.7 /10 Very good
Reviewed: Monday, October 7, 2019
Just want to point out that I return with full tank, however due to the difficulty in finding the return site, I wasted a bit of time around to find the place and eventually the meter is just a little bit away from the F mark and yet your staff added 30 GBP to my bill. I understand that 30 GBP meant half tank of petrol, this is very unfair!
Read More >
A.ALKAABI
London
9 /10 Excellent
Reviewed: Wednesday, July 24, 2019
I still waiting up to today for my deposit to be returned back to my account since I returned the car on 17th of July...
Read More >
A.Seeber
London
10 /10 Excellent
Reviewed: Sunday, July 21, 2019
The car was excellent and a pleasure to drive. There was hardly any wait at all, in spite of having booked the wrong day.
Read More >
L.Lai
London
10 /10 Excellent
Reviewed: Wednesday, June 5, 2019
Yes, the car was spacious. There were no queue. The staff waited outside the rental office to greet me as U got off the shuttle bus. Everything was processed very efficiently. Staff were friendly, courteous and helpful at Alamo for both pick up and drop off.
Read More >
Y.limbu
London
8.2 /10 Very good
Reviewed: Saturday, January 6, 2018
Like: customer service and also checked my old record in Enterprise and it helped to process my rent quickly
Dislike: Vehicle was not the one as advertised in website.
Read More >