Car Rental Travel Guides
Deals Bookings
24/7
App
Enjoy 5% off your first app booking
• Scan the QR code to download
• Search “QEEQ” on the App Store or Google Play
From the United States
+1-8007618913
From Canada
+1-2897685366
From the United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
From Taiwan (China)
+886 2 2656 3571
Live chat Email us Service Code: 3244713268
logo_img

SURPRICE RENT A CAR, Zagreb Airport-meet & Greet Car Rental

SURPRICE RENT A CAR 300+ ratings, 2 reviews

Zagreb, Grad Zagreb, Croatia

5.9 / 10 Average

SURPRICE RENT A CAR - Zagreb Airport-meet & Greet Information, Car Rental Instructions & Policies

Address

Ul. Rudolfa Fizira 1, Zagreb, 10150, Croatia

Telephone

+385994444282 / +385914444253,+385994444281

Pick-up Instructions

Meet and Greet service. Zagreb International Airport 1st Floor (kiss and fly) by the elevator. Please call 00385994444282 if you need assistance.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -14:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards(pre-authorization)
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
EUR 1000-320030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

Visa Master

DinersClub,JCB,Discover,AMEX,UnionPay are not accepted.

E-voucher

An e-voucher is accepted at this location.

Age requirements

25 - 80 years old ( the info. of exact age range is under collection)

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

*Driver's license, passport, and IDP must be issued in the same country.

For local renters, you need to bring:

Full driver's license issued in Croatia

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.
CountriesCharges

Hungary

Serbia

Slovenia

Montenegro

Bosnia and Herzegovina

Austria

Belgium

Bulgaria

Cyprus

Show More

Hungary

Serbia

Slovenia

Montenegro

Bosnia and Herzegovina

Austria

Belgium

Bulgaria

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

EUR 70 per country
Customers may cross the border only to the authorised countries, this service is provided On Request only. In the event customers cross the border to a non-authorized country, a fine will apply and the insurance will also be invalidated. Transportation between the islands are allowed - Ferry fee is 30 EUR per rental.

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1000 for Renault Twingo,

EUR 1000 for Fiat 500,

EUR 1200 for Fiat Panda,

EUR 1200 for Opel Corsa,

EUR 1200 for Nissan March,

EUR 1400 for Ford Focus,

EUR 1400 for E Peugeot 408,

EUR 1950 for Volvo Xc60,

EUR 1600 for Peugeot 5008,

EUR 1600 for Vw Touran 7 Seater,

EUR 1500 for Toyota Proace City Verso,

EUR 1700 for Peugeot Traveller 9 Seats,

EUR 1700 for Renault Megane, Toyota Corolla,

EUR 1700 for Ford Mondeo,

EUR 1700 for Bmw X1,

EUR 1500 for Nissan Qashqai,

EUR 1400 for Jeep Avenger,

EUR 1700 for Bmw 116,

EUR 1500 for Mercedes-benz B-class Aut,

EUR 2000 for Kia Ev6,

EUR 2000 for Opel Crossland Or Similar,

EUR 2000 for Ford Taurus,

EUR 2500 for Shelby Gt H Fastback,

EUR 5000 for Special,

Theft Insurance Excess differs by car model:

EUR 1000 for Renault Twingo,

EUR 1000 for Fiat 500,

EUR 1200 for Fiat Panda,

EUR 1200 for Opel Corsa,

EUR 1200 for Nissan March,

EUR 1400 for Ford Focus,

EUR 1400 for E Peugeot 408,

EUR 1950 for Volvo Xc60,

EUR 1600 for Peugeot 5008,

EUR 1600 for Vw Touran 7 Seater,

EUR 1500 for Toyota Proace City Verso,

EUR 1700 for Peugeot Traveller 9 Seats,

EUR 1700 for Renault Megane, Toyota Corolla,

EUR 1700 for Ford Mondeo,

EUR 1700 for Bmw X1,

EUR 1500 for Nissan Qashqai,

EUR 1400 for Jeep Avenger,

EUR 1700 for Bmw 116,

EUR 1500 for Mercedes-benz B-class Aut,

EUR 2000 for Kia Ev6,

EUR 2000 for Opel Crossland Or Similar,

EUR 2000 for Ford Taurus,

EUR 2500 for Shelby Gt H Fastback,

EUR 5000 for Special,

Third Party Liability Insurance Excess:

HRK 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Zagreb Airport

Railway Stations

5.3 mi from Trnava

6.1 mi from Glavni Kolodvor

6.1 mi from Zagreb Central Station

Hotels

6.1 mi from Dub Apartments Zagreb

Other Landmarks

5.5 mi from Zagreb Main Bus Station

5.9 mi from Faculty Of Agriculture

6.5 mi from Croatian State Archives In Zagreb

CHECK RATES
Map view of SURPRICE RENT A CAR Store Location
coordinates: 45.742931 16.068778

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 5.9 / 10 Average

  • Vehicle condition: 6.0
  • Vehicle cleanliness: 6.0
  • Spaciousness: 7.0
  • Counter staff: 6.0
  • Pick-up location: 6.0
  • Drop-off location: 6.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Anonymous

    Zagreb

    2.3 /10 Poor

    Reviewed: Saturday, August 17, 2019

    The car was not at the airport nor was pick up service. Waited over an hour to be picked up after having to call them numerous times. The office is located off site. Car was dirty inside and out, half tank of fuel at pick up, not a drop of windshield wiper fluid, and back up rear lights not working. Do not recommend!!
    Read More >

  • C.Hyojung

    Zagreb

    9.6 /10 Excellent

    Reviewed: Thursday, September 7, 2017

    Like: Friendly staff and grad deal!
    Dislike: It took quite long time to finalize the documents to pick up the car
    Read More >

More Car Rental Brands at Zagreb Airport

Subscribe for Exclusive Offers and Deals

Read our privacy policy - you can easily unsubscribe at any time.

What's the address of the rental location?

Ul. Rudolfa Fizira 1, Zagreb, 10150, Croatia

What is the Telephone Number?

+385994444282/ +385914444253,+385994444281

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

An e-voucher is accepted at this location.

What are the Driver's Age Requirements for this Car Rental Company?

25 - 80 years old ( the info. of exact age range is under collection)

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

    *Driver's license, passport, and IDP must be issued in the same country.

  • For local renters, you need to bring:

    Full driver's license issued in Croatia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.2 mi from Zagreb Airport

  • Railway Stations

    5.3 mi from Trnava

    6.1 mi from Glavni Kolodvor

    6.1 mi from Zagreb Central Station

  • Hotels

    6.1 mi from Dub Apartments Zagreb

  • Other Landmarks

    5.5 mi from Zagreb Main Bus Station

    5.9 mi from Faculty Of Agriculture

    6.5 mi from Croatian State Archives In Zagreb

Planning to rent a car on your next journey? Subscribe to get an exclusive 5% off coupon for new users！
Read our privacy policy - you can easily unsubscribe at any time.