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Hertz, Chicago Ohare Airport Car Rental

Hertz 3000+ ratings, 33 reviews

Chicago, Illinois, United States

8.8 / 10 Very good

Best Price Car Rentals at Chicago O`Hare Airport(ORD)

Last updated on: November 6, 2025

Hertz - Chicago Ohare Airport Information, Car Rental Instructions & Policies

Address

10255 WEST ZEMKE BLVD,CHICAGO,IL,60666,US

Telephone

+17734812400

Pick-up Instructions

The Hertz - Chicago Ohare Airport car rental location is located out of the airport

You can arrive of Hertz - Chicago Ohare Airport car rental by free shuttle bus.

The rental offices are located at the Multi-Modal Facility (MMF) in the airport. After collecting your luggage, please follow the Airport Transit signs and take the train to the MMF station. Once you exit, follow the logos on the signs to reach the rental counter. Please note that car return also at this Facility.

Drop-off Instructions

Please return your vehicle to the Multi-Modal Facility (MMF) at the airport. Follow the "Car Rental Return" signs along the way. After returning the vehicle, take the Airport Transit System (ATS) train to your departure terminal. MMF location on Google Maps: https://maps.app.goo.gl/e3ViZrf5hwpmGMZt9

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 80 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original Driver's License in Roman Alphabet

Original Driver's Licenses printed in Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 16.99/day
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
USD 13.5/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).
USD 13/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
USD 13/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
USD 13/day
capped at USD 98

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada
You can cross the border to Canada without a charge. You must have a valid license and rental record. Rentals from this city do not require presentation of Liability Protection Letters, Certificates or Stickers at Customs for driving into Canada. Canadian law does require that everyone entering the country have a passport, so everyone in the vehicle must have the proper identification.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.8 mi from Chicago O`Hare Airport

15.9 mi from Chicago Midway Airport

19.9 mi from DuPage Airport

Railway Stations

15.5 mi from Millennium Station

Hotels

15.1 mi from Warwick Allerton - Chicago

15.4 mi from Hyatt Regency Chicago

Other Landmarks

15 mi from Water Tower Chicago

15 mi from 360 Chicago

15.1 mi from Willis Tower

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 41.994729 -87.88481

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Hertz-Chicago Ohare Airport-3751-feeder_bus The Shuttle Bus
Hertz-Chicago Ohare Airport-3751-store The Rental Desk
Guest Reviews

Total points： 8.8 / 10 Very good

  • Vehicle condition: 0.6
  • Vehicle cleanliness: 0.7
  • Spaciousness: 0.6
  • Counter staff: 0.6
  • Pick-up location: 0.7
  • Drop-off location: 0.7
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • M.Morgan

    Chicago

    8.2 /10 Very good

    Reviewed: Sunday, November 9, 2025

    Like: The fact you can drop off the car in a different location
    Dislike: I wasn’t treated as a Gold member
    Read More >

  • Anonymous

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Booked a mystery car but was surprised or maybe disappointed that it only applied to the entry budged car so felt a bit misled
    Read More >

  • Anonymous

    Chicago

    8.3 /10 Very good

    Reviewed: Sunday, November 9, 2025

    The counter staff charged me $90 to add my wife as an additional driver. I've learnt that I don't have to pay for spouse as additional driver. Is that true
    Read More >

  • Neil Margaret

    Chicago

    6 /10 Average

    Reviewed: Sunday, November 9, 2025

    Read More >

  • Susie Hudson

    Chicago

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    The car was good, the wait time was not long, and the service attitude was acceptable.
    Read More >

  • Ives Cooper

    Chicago

    4 /10 Average

    Reviewed: Sunday, November 9, 2025

    Read More >

  • Stanford Garcia

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Good
    Read More >

  • Hunter Pollitt

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Convenient and attentive
    Read More >

  • Cornelius Gill

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    New vehicle, excellent service!
    Read More >

  • Ira Julia

    Chicago

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    The car pickup was smooth and returning the car was convenient, but the staff's service attitude was average when asked for help.
    Read More >

  • Virgil Hal

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    No waiting in line, got the car quickly.
    Read More >

  • Gerald Gray

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Very good
    Read More >

  • Jessie Galbraith

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Excellent
    Read More >

  • Joseph Pater

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    The car was new, service was very good, some upselling but not pushy.
    Read More >

  • Pag Christiana

    Chicago

    4 /10 Average

    Reviewed: Sunday, November 9, 2025

    Read More >

  • Valentine Johnston(e)

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Very satisfied.
    Read More >

  • Norman Rockefeller

    Chicago

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    There were a few people in line, but fortunately the process was quite fast, so it was my turn in about 20 minutes. The counter staff was professional, making the procedures simple.
    Read More >

  • Murray Isaac

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Pretty good. Not much to compare, just that the specific model wasn't available, so they offered a same-class Japanese car. Didn't want it, so switched to an Explorer.
    Read More >

  • Jennifer Sapir

    Chicago

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    Great service attitude and short waiting time in line.
    Read More >

  • Doris Ingersoll

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Very good
    Read More >

  • Everley Evan

    Chicago

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    Good experience, changing cars was very convenient. Just a quick discussion and it was done. Received the email promptly.
    Read More >

  • Ryan Malan

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Very satisfied
    Read More >

  • Blithe Petty

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Great
    Read More >

  • Quintion Noel

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Satisfied
    Read More >

  • Marsh Carey

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    The overall experience was very smooth.
    Read More >

  • Olivia Jeremiah

    Chicago

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    Overall satisfied
    Read More >

  • Nicholas Yule

    Chicago

    2 /10 Poor

    Reviewed: Sunday, November 9, 2025

    Read More >

  • Victoria Hoyle

    Chicago

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    It's okay.
    Read More >

  • Ruby Ulysses

    Chicago

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    It's acceptable.
    Read More >

  • Judy Dunbar

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    It's quite good overall, although they did try to upsell insurance, which you can decline. The car has close to 60k miles, but it's not too old. The suspension makes a slight noise, but it doesn't affect usage. The 5.6 engine is very powerful. Great!
    Read More >

  • Cornell Warner

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Satisfied
    Read More >

  • Virgil Hal

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Picking up the car was very convenient.
    Read More >

  • Murphy Bernard

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    The car is in good condition.
    Read More >

  • Monroe Henley

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Very satisfied.
    Read More >

  • Amelia Joel

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Very satisfied.
    Read More >

  • Faithe Finger

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    The car pickup process was very quick.
    Read More >

  • Anonymous

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Really good, and no insurance upselling this time.
    Read More >

More Car Rental Brands at Chicago O`Hare Airport

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What's the address of the rental location?

10255 WEST ZEMKE BLVD,CHICAGO,IL,60666,US

What is the Telephone Number?

+17734812400

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Hertz - Chicago Ohare Airport car rental location is located out of the airport

You can arrive of Hertz - Chicago Ohare Airport car rental by free shuttle bus.

The rental offices are located at the Multi-Modal Facility (MMF) in the airport. After collecting your luggage, please follow the Airport Transit signs and take the train to the MMF station. Once you exit, follow the logos on the signs to reach the rental counter. Please note that car return also at this Facility.

How to Return to the Store, Car Park or Key Box & After Hours Return Instructions?

Please return your vehicle to the Multi-Modal Facility (MMF) at the airport. Follow the "Car Rental Return" signs along the way. After returning the vehicle, take the Airport Transit System (ATS) train to your departure terminal. MMF location on Google Maps: https://maps.app.goo.gl/e3ViZrf5hwpmGMZt9

What are the Accepted Cards as Payment Methods for this Car Rental Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

20 - 80 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Store?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original Japanese Driving Licence + Dealer translation

    Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

    Original South Korea Driving License (English version)

    An English translation must be provided on the back of the driver's license.

    Original Driver's License in Roman Alphabet

    Original Driver's Licenses printed in Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

  • For local renters, you need to bring:

    Full driver's license issued in United States

Additional Extras

  • GPS rental USD 16.99/day

    Provided by the local stores. Usually, interface and voice are of the local language.

  • Additional driver USD 13.5/day

    Note that all drivers must provide their valid documentation.

  • Infant car seat rental USD 13/day

    Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

  • Child car seat rental USD 13/day

    Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

  • Child booster seat rental USD 13/day

    capped at USD 98

    Recommended for children weighing 40-80 lbs /18-36 kg

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    1.8 mi from Chicago O`Hare Airport

    15.9 mi from Chicago Midway Airport

    19.9 mi from DuPage Airport

  • Railway Stations

    15.5 mi from Millennium Station

  • Hotels

    15.1 mi from Warwick Allerton - Chicago

    15.4 mi from Hyatt Regency Chicago

  • Other Landmarks

    15 mi from Water Tower Chicago

    15 mi from 360 Chicago

    15.1 mi from Willis Tower

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