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Alamo, Madrid Atocha Train Station Car Rental

Alamo 2000+ ratings, 14 reviews

Madrid, Community of Madrid, Spain

7.6 / 10 Good

Alamo - Madrid Atocha Train Station Information, Car Rental Instructions & Policies

Address

ENTERPRISE RENT A CAR, ESTACION AVE ATOCHA, MADRID, M, 28045, ES

Telephone

+34915061846

Pick-up Instructions

Parking P3A. Driving: go to parking P3-A located on your left hand once you start going down the ramp that enters into Atocha SABA parking. Go all the way down on the ramp and turn left when you see the entrance (barriers). Follow the sings all the way to the end of the parking lot on the Ground Floor. Walking: walk from the Arrivals Terminal (Rent a Car counters area) all the way out from the parking P2. Exit to your left and cross the street in front of you to enter Parking P3-A. Go down to the Gound Floor and turn left, and you will see the ENTERPRISE/ALAMO/NATIONAL branch there.

Drop-off Instructions

Please park the vehicle at the Enterprise parking lot. Lock the vehicle and leave the keys in the drop-box located in front of kiosk or at the one located at the branch in the hall of train station.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -23:00
08:00 -23:00
08:00 -23:00
08:00 -23:00
08:00 -23:00
08:00 -23:00
08:00 -23:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Other car models

Pack up ^
100% of the rental car rate plus EUR 200-50030-60

Mini Cooper Convertible

Volkswagen T-roc Cabrio Or Similar

35 Tfsi Sportback

Mustang Mach E

Ford Expedition

Mercedes Sprinter

Mitsubishi L200

Peugeot Traveller 9 Seats

Toyota Proace City Verso

Iveco Daily 20mâ³

Citroen Spacetourer

Volkswagen Caravelle

Iveco Daily

Pack up ^
EUR 40030-60

Ford Focus

Fiat Palio

Citroen C4

Hyundai Ioniq

Jeep Avenger

Ford Focus

Byd Atto 3

Toyota Cross Hybrid

Volkswagen Taos

Jeep Renegade

Opel Combo

Compact

Kia Stonic

Opel Crossland X

Opel Astra

Peugeot 308

Show more >

Ford Focus

Fiat Palio

Citroen C4

Hyundai Ioniq

Jeep Avenger

Ford Focus

Byd Atto 3

Toyota Cross Hybrid

Volkswagen Taos

Jeep Renegade

Opel Combo

Compact

Kia Stonic

Opel Crossland X

Opel Astra

Peugeot 308

Renault Zoe

Toyota Yaris

Nissan March

Opel Corsa

Chery Tiggo 8 Pro Or Similar

E Peugeot 408

Volkswagen Id.4

Toyota Rav4 Hybrid

Nissan Rogue

Mn - Large Suv

Peugeot Expert 5.8mâ³

Volkswagen Transporter

Citroen C4 Spacetourer

Renault Scenic

Renault Twingo

Mercedes-benz B-class Aut

Kia Optima

Aiways U5

Nissan X-trail

Volkswagen Tiguan Aut

Suzuki Vitara

Iveco Daily

Vw Touran 7 Seater

Peugeot 5008

Vw Passat Variant

Peugeot 508

Mystery Car

Pack up ^
EUR 20030-60

Ford Focus Or Similar-diesel

Mercedes A-class

Peugeot 206 Van Or Similar

Land Rover Range Rover Sport

Opel Crossland Or Similar

Audi A6

Porsche Macan

Mercedes E250 Convertible

Hiace 12 Seats

Volvo V60 Or Similar

Pack up ^
EUR 50030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, AMEX

Visa Master AMEX

UnionPay,DinersClub,JCB,Discover are not accepted.

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Mini Cooper Convertible, Volkswagen T-roc Cabrio Or Similar, 35 Tfsi Sportback, Mustang Mach E, Ford Expedition, Mercedes Sprinter, Mitsubishi L200, Peugeot Traveller 9 Seats, Toyota Proace City Verso, Iveco Daily 20mâ³, Citroen Spacetourer, Volkswagen Caravelle, Iveco Daily, Ford Focus Or Similar-diesel, Mercedes A-class, Peugeot 206 Van Or Similar, Land Rover Range Rover Sport, Opel Crossland Or Similar, Audi A6, Porsche Macan, Mercedes E250 Convertible, Hiace 12 Seats, Volvo V60 Or Similar

Debit card accepted: Visa, Master

Visa Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.
CountriesCharges

Austria

Germany

Belgium

France

Netherlands

Italy

Luxembourg

Monaco

Switzerland

Show More

Austria

Germany

Belgium

France

Netherlands

Italy

Luxembourg

Monaco

Switzerland

Portugal

Andorra

Gibraltar

EUR 55.5 per rental
Please inform the rental branch of your intention to leave the country with the vehicle and require authorisation.

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

EUR 1250-2000

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5.4 mi from Cuatro Vientos Airport

8.3 mi from Madrid–Barajas Airport

Railway Stations

0.3 mi from Atocha Train Station

3.7 mi from Vallecas

3.7 mi from Villaverde Bajo

Hotels

0.3 mi from Downtown Apartment - Atocha-Station & Parking

0.9 mi from Hotel Claridge Madrid

1.2 mi from Serrano Apartment by FlatSweetHome

Other Landmarks

0.7 mi from Paseo Del Prado

1.1 mi from Puerta Del Sol Madrid

3.3 mi from Convention Center

CHECK RATES
Map view of Alamo Store Location
coordinates: 40.405622 -3.687292

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 7.6 / 10 Good

  • Vehicle condition: 1.0
  • Vehicle cleanliness: 1.0
  • Spaciousness: 0.8
  • Counter staff: 0.8
  • Pick-up location: 0.6
  • Drop-off location: 0.7
  • Pick-up time: over 60 mins
  • Drop-off time: 10-30 mins

  • Anonymous

    Madrid

    10 /10 Excellent

    Reviewed: Tuesday, September 1, 2026

    The parking lot feels really safe. Just make sure you double‑check the parking spots so you don’t accidentally park in the wrong place. As long as you don’t leave anything in the car, it’s pretty secure.
    Read More >

  • Anonymous

    Madrid

    10 /10 Excellent

    Reviewed: Monday, August 17, 2026

    Before this trip I did a lot of research on self‑drive in Europe and honestly every rental company had plenty of complaints, so I just took a chance on Alamo. Turned out all three brands in Madrid use the same local agent [机智]. Pick‑up was super smooth with no hard upselling. They just asked if I wanted to buy insurance from them, I said I’d already bought full coverage on QEEQ, and they dropped it right away. None of that attitude you see in online reviews where they get annoyed if you don’t buy their insurance or try to block extra deposit. They simply followed the contract, put a €200 hold on my card, and released it right after I returned the car. Very honest and professional.
    Read More >

  • Anonymous

    Madrid

    10 /10 Excellent

    Reviewed: Monday, June 29, 2026

    Very satisfied
    Read More >

  • Anonymous

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 5, 2026

    They even gave us a free upgrade, and the pickup/return instructions were super clear, so it was really easy to find everything.
    Read More >

  • Alma Hubbard

    Madrid

    10 /10 Excellent

    Reviewed: Monday, June 30, 2025

    Very good.
    Read More >

  • Carol Bach

    Madrid

    10 /10 Excellent

    Reviewed: Saturday, May 24, 2025

    Very satisfied.
    Read More >

  • Gregary Mansfield

    Madrid

    2 /10 Poor

    Reviewed: Friday, March 7, 2025

    Read More >

  • Otis Joe

    Madrid

    8 /10 Very good

    Reviewed: Friday, October 18, 2024

    The damage assessment took too long, but everything else was fine.
    Read More >

  • Larry Bryan

    Madrid

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Very satisfied
    Read More >

  • Dorothy Hansom

    Madrid

    2 /10 Poor

    Reviewed: Wednesday, March 6, 2024

    Read More >

  • Mavis Sandy

    Madrid

    10 /10 Excellent

    Reviewed: Wednesday, March 6, 2024

    Initially, we were given a new 7-seater Sorento with 1300 kilometers at Atocha. It had all the features and was easy to drive, but it was uncomfortable for six of us. After discussing, we found that only the airport had an Optima available. So, I drove the Sorento to the airport to exchange it for the 75000-kilometer Optima. The car was in decent condition, no insurance sales pitch, and the exchange process was smooth. Overall, a good experience!
    Read More >

  • Rock Mac-

    Madrid

    8 /10 Very good

    Reviewed: Monday, February 26, 2024

    Everything else was fine, but finding the pick-up and drop-off locations was very frustrating. Also, the store's contact number is a general customer service line that is difficult to reach a real person and not directly the store, making it very inconvenient to get in touch.
    Read More >

  • Barret Sander

    Madrid

    10 /10 Excellent

    Reviewed: Saturday, February 24, 2024

    The car pickup was quick. Since the reserved car was being washed, we had to wait for 20 minutes, so they gave us another car instead. It was new and easy to drive.
    Read More >

  • Winifred Raglan

    Madrid

    6 /10 Average

    Reviewed: Monday, February 10, 2020

    Read More >

  • Donald

    Madrid

    7.7 /10 Good

    Reviewed: Saturday, April 27, 2019

    We showed up exactly on time but car was not available. After 1.5 hours they gave us an economy SUV which was uncomfortable to drive on the trip we were taking. We were told "Sorry, but we paid another company, not Alamo".
    Read More >

  • J.Balducci

    Madrid

    8.7 /10 Very good

    Reviewed: Thursday, April 25, 2019

    I have to wait more than ten minutes because was Easter time and was busy, nevertheless the staff was very helpful and attended. The office was a little difficult to find because in Atocha there is just one sign that show you were are the rent a car offices, not very easy to find, non of them not only álamo.
    Read More >

  • Isaac Leigh

    Madrid

    2 /10 Poor

    Reviewed: Thursday, February 14, 2019

    Read More >

  • Miranda III.

    Madrid

    6 /10 Average

    Reviewed: Wednesday, February 21, 2018

    Read More >

  • Jeremy Rob

    Madrid

    2 /10 Poor

    Reviewed: Thursday, August 17, 2017

    Read More >

  • Howar Raleign

    Madrid

    10 /10 Excellent

    Reviewed: Friday, November 11, 2016

    The rental location was a bit hard to find, but the staff was very helpful and the rental process was quick.
    Read More >

More Alamo Car Rental Locations in Madrid

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What's the address of the rental location?

ENTERPRISE RENT A CAR, ESTACION AVE ATOCHA, MADRID, M, 28045, ES

What is the Telephone Number?

+34915061846

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please park the vehicle at the Enterprise parking lot. Lock the vehicle and leave the keys in the drop-box located in front of kiosk or at the one located at the branch in the hall of train station.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full driver's license issued in Spain

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    5.4 mi from Cuatro Vientos Airport

    8.3 mi from Madrid–Barajas Airport

  • Railway Stations

    0.3 mi from Atocha Train Station

    3.7 mi from Vallecas

    3.7 mi from Villaverde Bajo

  • Hotels

    0.3 mi from Downtown Apartment - Atocha-Station & Parking

    0.9 mi from Hotel Claridge Madrid

    1.2 mi from Serrano Apartment by FlatSweetHome

  • Other Landmarks

    0.7 mi from Paseo Del Prado

    1.1 mi from Puerta Del Sol Madrid

    3.3 mi from Convention Center

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