Alamo, Madrid Atocha Train Station Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Madrid Atocha Train Station Information, Car Rental Instructions & Policies

Address

ENTERPRISE RENT A CAR, ESTACION AVE ATOCHA, MADRID, M, 28045, ES

Telephone

+34915061846

Pick-up Instructions

Parking P3A. Driving: go to parking P3-A located on your left hand once you start going down the ramp that enters into Atocha SABA parking. Go all the way down on the ramp and turn left when you see the entrance (barriers). Follow the sings all the way to the end of the parking lot on the Ground Floor. Walking: walk from the Arrivals Terminal (Rent a Car counters area) all the way out from the parking P2. Exit to your left and cross the street in front of you to enter Parking P3-A. Go down to the Gound Floor and turn left, and you will see the ENTERPRISE/ALAMO/NATIONAL branch there.

Drop-off Instructions

Please park the vehicle at the Enterprise parking lot. Lock the vehicle and leave the keys in the drop-box located in front of kiosk or at the one located at the branch in the hall of train station.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -23:00	08:00 -23:00	08:00 -23:00	08:00 -23:00	08:00 -23:00	08:00 -23:00	08:00 -23:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Other car models Pack up ^	100% of the rental car rate plus EUR 200-500	30-60
Audi A3 Cabrio Or Similar Volkswagen T-roc Cabrio Audi Q2 Audi Q4 E-tron Volvo Xc60 Peugeot Boxer Ford Ranger T Kia Carnival Ford Galaxy Iveco Daily Renault Trafic Or Similar Renault Trafic Ford Luton Van Pack up ^	EUR 400	30-60
Mg 3 Chevrolet Lacetti Ora Funky Cat Hyundai Ioniq Mystery Car Or Similar Cadillac Ct5 Or Similar Opel Mokka Kia Niro Hybrid Nissan Juke Nissan Juke Nissan E Nv200 Compact Kia Stonic Volkswagen T-cross Opel Astra Volkswagen Golf Show more > Mg 3 Chevrolet Lacetti Ora Funky Cat Hyundai Ioniq Mystery Car Or Similar Cadillac Ct5 Or Similar Opel Mokka Kia Niro Hybrid Nissan Juke Nissan Juke Nissan E Nv200 Compact Kia Stonic Volkswagen T-cross Opel Astra Volkswagen Golf Renault Zoe Toyota Yaris Hyundai Grand I10 Renault Clio Skoda Octavia Aut Mercedes Classe A Automatique Mercedes-benz Eqa Toyota C-hr Peugeot 3008 Seat Ateca Peugeot Expert 5.8mâ³ Renault Trafic Renault Scenic Renault Kadjar Toyota Aygo Bmw 2 Series Peugeot 508 Volvo Xc40 Cherry Tiggo 7 Plug In Hybrid Ford Kuga Ford Kuga Peugeot Boxer Cargo Diesel Or Similar Jumpy Xl Dacia Jogger Nissan Juke Or Similar Peugeot 508 Estate Mystery Car Pack up ^	EUR 200	30-60
Mercedes A-class Peugeot 208 Mercedes E-class Bmw X5 Bmw 330i Audi A4 A/c Volvo Xc60 Mini Cooper Cabrio Mercedes Classe V C Class Pack up ^	EUR 500	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, AMEX

UnionPay,DinersClub,JCB,Discover are not accepted.

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Audi A3 Cabrio Or Similar, Volkswagen T-roc Cabrio, Audi Q2, Audi Q4 E-tron, Volvo Xc60, Peugeot Boxer, Ford Ranger, T Kia Carnival, Ford Galaxy, Iveco Daily, Renault Trafic Or Similar, Renault Trafic, Ford Luton Van, Mercedes A-class, Peugeot 208, Mercedes E-class, Bmw X5, Bmw 330i, Audi A4 A/c, Volvo Xc60, Mini Cooper Cabrio, Mercedes Classe V, C Class

Debit card accepted: Visa, Master

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
Austria Germany Belgium France Netherlands Italy Luxembourg Monaco Switzerland Show More Austria Germany Belgium France Netherlands Italy Luxembourg Monaco Switzerland Portugal Andorra Gibraltar	EUR 55.5 per rental

Please inform the rental branch of your intention to leave the country with the vehicle and require authorisation.

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

EUR 1250-2000

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

8.3 mi from Madrid–Barajas Airport

Railway Stations

0.3 mi from Atocha Train Station

3.7 mi from Vallecas

3.7 mi from Villaverde Bajo

Hotels

0.3 mi from Downtown Apartment - Atocha-Station & Parking

0.9 mi from Hotel Claridge Madrid

1.2 mi from Serrano Apartment by FlatSweetHome

Other Landmarks

0.7 mi from Paseo Del Prado

1.1 mi from Puerta Del Sol Madrid

3.3 mi from Convention Center

CHECK RATES

Map view of Alamo Store Location

coordinates: 40.405622 -3.687292

Guest Reviews

Total points： 7.6 / 10 Good

Vehicle condition: 1.0
Vehicle cleanliness: 1.0
Spaciousness: 0.8
Counter staff: 0.8
Pick-up location: 0.6
Drop-off location: 0.7
Pick-up time: over 60 mins
Drop-off time: 10-30 mins

Anonymous
Madrid
10 /10 Excellent
Reviewed: Tuesday, September 1, 2026
The parking lot feels really safe. Just make sure you double‑check the parking spots so you don’t accidentally park in the wrong place. As long as you don’t leave anything in the car, it’s pretty secure.
Read More >
Anonymous
Madrid
10 /10 Excellent
Reviewed: Monday, August 17, 2026
Before this trip I did a lot of research on self‑drive in Europe and honestly every rental company had plenty of complaints, so I just took a chance on Alamo. Turned out all three brands in Madrid use the same local agent [机智]. Pick‑up was super smooth with no hard upselling. They just asked if I wanted to buy insurance from them, I said I’d already bought full coverage on QEEQ, and they dropped it right away. None of that attitude you see in online reviews where they get annoyed if you don’t buy their insurance or try to block extra deposit. They simply followed the contract, put a €200 hold on my card, and released it right after I returned the car. Very honest and professional.
Read More >
Anonymous
Madrid
10 /10 Excellent
Reviewed: Monday, June 29, 2026
Very satisfied
Read More >
Anonymous
Madrid
10 /10 Excellent
Reviewed: Friday, June 5, 2026
They even gave us a free upgrade, and the pickup/return instructions were super clear, so it was really easy to find everything.
Read More >
Alma Hubbard
Madrid
10 /10 Excellent
Reviewed: Monday, June 30, 2025
Very good.
Read More >
Carol Bach
Madrid
10 /10 Excellent
Reviewed: Saturday, May 24, 2025
Very satisfied.
Read More >
Gregary Mansfield
Madrid
2 /10 Poor
Reviewed: Friday, March 7, 2025
Read More >
Otis Joe
Madrid
8 /10 Very good
Reviewed: Friday, October 18, 2024
The damage assessment took too long, but everything else was fine.
Read More >
Larry Bryan
Madrid
10 /10 Excellent
Reviewed: Tuesday, June 25, 2024
Very satisfied
Read More >
Dorothy Hansom
Madrid
2 /10 Poor
Reviewed: Wednesday, March 6, 2024
Read More >
Mavis Sandy
Madrid
10 /10 Excellent
Reviewed: Wednesday, March 6, 2024
Initially, we were given a new 7-seater Sorento with 1300 kilometers at Atocha. It had all the features and was easy to drive, but it was uncomfortable for six of us. After discussing, we found that only the airport had an Optima available. So, I drove the Sorento to the airport to exchange it for the 75000-kilometer Optima. The car was in decent condition, no insurance sales pitch, and the exchange process was smooth. Overall, a good experience!
Read More >
Rock Mac-
Madrid
8 /10 Very good
Reviewed: Monday, February 26, 2024
Everything else was fine, but finding the pick-up and drop-off locations was very frustrating. Also, the store's contact number is a general customer service line that is difficult to reach a real person and not directly the store, making it very inconvenient to get in touch.
Read More >
Barret Sander
Madrid
10 /10 Excellent
Reviewed: Saturday, February 24, 2024
The car pickup was quick. Since the reserved car was being washed, we had to wait for 20 minutes, so they gave us another car instead. It was new and easy to drive.
Read More >
Winifred Raglan
Madrid
6 /10 Average
Reviewed: Monday, February 10, 2020
Read More >
Donald
Madrid
7.7 /10 Good
Reviewed: Saturday, April 27, 2019
We showed up exactly on time but car was not available. After 1.5 hours they gave us an economy SUV which was uncomfortable to drive on the trip we were taking. We were told "Sorry, but we paid another company, not Alamo".
Read More >
J.Balducci
Madrid
8.7 /10 Very good
Reviewed: Thursday, April 25, 2019
I have to wait more than ten minutes because was Easter time and was busy, nevertheless the staff was very helpful and attended. The office was a little difficult to find because in Atocha there is just one sign that show you were are the rent a car offices, not very easy to find, non of them not only álamo.
Read More >
Isaac Leigh
Madrid
2 /10 Poor
Reviewed: Thursday, February 14, 2019
Read More >
Miranda III.
Madrid
6 /10 Average
Reviewed: Wednesday, February 21, 2018
Read More >
Jeremy Rob
Madrid
2 /10 Poor
Reviewed: Thursday, August 17, 2017
Read More >
Howar Raleign
Madrid
10 /10 Excellent
Reviewed: Friday, November 11, 2016
The rental location was a bit hard to find, but the staff was very helpful and the rental process was quick.
Read More >

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Alamo, Madrid Atocha Train Station Car Rental

Alamo - Madrid Atocha Train Station Information, Car Rental Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Security Deposit

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Allowed:

Not allowed:

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

More Alamo Car Rental Locations in Madrid

What's the address of the rental location?

What is the Telephone Number?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver's Age Requirements for this Car Rental Company?

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Railway Stations

Hotels

Other Landmarks

Alamo, Madrid Atocha Train Station Car Rental

Alamo - Madrid Atocha Train Station Information, Car Rental Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Security Deposit

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Allowed:

Not allowed:

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More Alamo Car Rental Locations in Madrid

What's the address of the rental location?

What is the Telephone Number?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver's Age Requirements for this Car Rental Company?

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Railway Stations

Hotels

Other Landmarks