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Alamo, Townsville Airport Car Rental

Alamo 800+ ratings, 7 reviews

Townsville, Queensland, Australia

9.5 / 10 Excellent

Alamo - Townsville Airport Information, Car Rental Instructions & Policies

Address

TOWNSVILLE AIRPORT, CORAL SEA DRIVE, TOWNSVILLE, QLD, 4814, AU

Telephone

+61749985899

Pick-up Instructions

The Alamo - Townsville Airport car rental location is in terminal

You can walk to the counter of Alamo - Townsville Airport car rental.

Your Rental will be serviced by Enterprise. Upon arrival please be on the lookout for Enterprise’s counter located in the Arrivals hall of the airport terminal. Your rental will be serviced there. The rental counter is located on the ground floor of the Townsville Airport. Proceed to the baggage claim area then follow the signs to the Car Rental counters. The counter is located at the end of the Arrivals hall opposite Baggage carousel 2.

Drop-off Instructions

returning your vehicle after the location closes is easy with alamo. we'll tell you where to park it; just drop the keys in the dropbox

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:30 -19:30
07:30 -19:30
07:30 -19:30
07:30 -19:30
07:30 -19:30
07:30 -19:30
07:30 -17:00

Security Deposit

Deposit amounts depend on the vehicle category and can be paid via credit card pre-authorization.
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 85 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 25.85 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Churchill Island

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Kangaroo Island, Bruny Island, Phillip Island, Tasmania
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed：
Fraser Island, Gove Peninsula, Tiwi Island, Groote Eylandt, Magnetic Island, Rottnest Island, Long Island, Mornington Island, Mariah Island, North Stradbroke Island

Excess

Collision Damage Waiver Excess differs by car model:

USD 4400 for Volkswagen Golf,Nissan Micra, Auto, Or Similar,Seat Ibiza,Toyota Camry,

USD 5000 for Nissan Qashqai,Audi A3,

AUD 5200-6200 for other car models.

AUD 5200 for Skoda Karoq,

AUD 5700 for Mitsubishi Outlander,

AUD 5200 for Volkswagen Golf,Toyota Cross Hybrid,Hyundai Bayon,Nissan Micra, Auto, Or Similar,Seat Ibiza,Grande Panda Hybrid,Toyota Camry,Toyota Camry,Audi A3,Toyota Corolla,Skoda Karoq,Mazda Cx-30 Hybrid,Nissan Qashqai,Kia Picanto,E Class,Corolla Sedan Hybrid,Suzuki Ciaz,Volkswagen Tiguan,Mystery Car,

AUD 5700 for Mitsubishi Outlander,Kia Carnival,Volvo Xc40,

AUD 6200 for Ford Focus,Bmw X5,Volvo Xc60,Citroen Spacetourer 9 Seats,

AUD 1650 for Volkswagen Golf,Toyota Cross Hybrid,Hyundai Bayon,Nissan Micra, Auto, Or Similar,Grande Panda Hybrid,Volkswagen T-cross At,Toyota Camry,Toyota Camry,Audi A3,Toyota Corolla,Skoda Karoq,Nissan Qashqai,E Class,Corolla Sedan Hybrid,Suzuki Ciaz,

AUD 2200 for Mitsubishi Outlander,Mazda Cx-30 Hybrid,Kia Sedona,Skoda Kodiaq,Kia Carnival,Volkswagen Tiguan,Volvo Xc40,Mystery Car,

AUD 3300 for Byd Atto 3,Cubic Metre Van,Iveco Daily,Volvo Xc60,Tesla Model 3,Citroen Spacetourer 9 Seats,

Theft Insurance Excess differs by car model:

AUD 5200 for Volkswagen Golf,Toyota Cross Hybrid,Hyundai Bayon,Nissan Micra, Auto, Or Similar,Seat Ibiza,Grande Panda Hybrid,Toyota Camry,Toyota Camry,Audi A3,Toyota Corolla,Skoda Karoq,Mazda Cx-30 Hybrid,Nissan Qashqai,Kia Picanto,E Class,Corolla Sedan Hybrid,Suzuki Ciaz,Volkswagen Tiguan,Mystery Car,

AUD 5700 for Mitsubishi Outlander,Kia Carnival,Volvo Xc40,

AUD 6200 for Ford Focus,Bmw X5,Volvo Xc60,Citroen Spacetourer 9 Seats,

AUD 5200-6200 for other car models.

Third Party Liability Insurance Excess differs by car model:

AUD 5700 for Mitsubishi Outlander,Kia Carnival,Volvo Xc40,

AUD 6200 for Ford Focus,Bmw X5,Volvo Xc60,Citroen Spacetourer 9 Seats,

AUD 5200-6200 for other car models.

AUD 5200 for Volkswagen Golf,Toyota Cross Hybrid,Hyundai Bayon,Nissan Micra, Auto, Or Similar,Seat Ibiza,Grande Panda Hybrid,Toyota Camry,Toyota Camry,Audi A3,Toyota Corolla,Skoda Karoq,Mazda Cx-30 Hybrid,Nissan Qashqai,Kia Picanto,E Class,Corolla Sedan Hybrid,Suzuki Ciaz,Volkswagen Tiguan,Mystery Car,

AUD 0 for Volkswagen Golf,Toyota Cross Hybrid,Hyundai Bayon,Nissan Micra, Auto, Or Similar,Grande Panda Hybrid,Volkswagen T-cross At,Toyota Camry,Toyota Camry,Audi A3,Toyota Corolla,Skoda Karoq,Nissan Qashqai,E Class,Corolla Sedan Hybrid,Suzuki Ciaz,

AUD 0 for Mitsubishi Outlander,Mazda Cx-30 Hybrid,Kia Sedona,Skoda Kodiaq,Kia Carnival,Volkswagen Tiguan,Volvo Xc40,Mystery Car,

AUD 0 for Byd Atto 3,Cubic Metre Van,Iveco Daily,Volvo Xc60,Tesla Model 3,Citroen Spacetourer 9 Seats,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Townsville Airport

Hotels

1.3 mi from Mercure Townsville

1.4 mi from Secura Lifestyle The Lakes Townsville

1.7 mi from BIG4 Rowes Bay Beachfront Holiday Park

CHECK RATES
Map view of Alamo Store Location
coordinates: -19.256325 146.770759

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 9.5 / 10 Excellent

  • Vehicle condition: 9.4
  • Vehicle cleanliness: 9.7
  • Spaciousness: 9.1
  • Counter staff: 10.0
  • Pick-up location: 9.7
  • Drop-off location: 9.1
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins

  • C.Barbour

    Townsville

    10 /10 Excellent

    Reviewed: Wednesday, August 12, 2026

    Lovely lady at the Townsville airport reception
    Read More >

  • D.Wilson

    Townsville

    10 /10 Excellent

    Reviewed: Wednesday, August 12, 2026

    Alamo staff were excellent. Quick and easy collection and drop off. We were upgraded in vehicle class at no extra cost. This was perfect for our trip. Would highly recommend
    Read More >

  • T.Catlin

    Townsville

    9.3 /10 Excellent

    Reviewed: Wednesday, August 12, 2026

    Very friendly and helpful upon pick up and drop off.
    Read More >

  • L.Frances

    Townsville

    9 /10 Excellent

    Reviewed: Wednesday, August 12, 2026

    Disappointed that despite returning the car early I was not refunded any money.
    Read More >

  • J.Lavery

    Townsville

    9 /10 Excellent

    Reviewed: Wednesday, August 12, 2026

    Service generally exceeded my expectations
    Read More >

  • Dave G..NZ

    Townsville

    10 /10 Excellent

    Reviewed: Wednesday, August 12, 2026

    Counter staff was really good. The car was complimentry upgraded to a bigger one. A good experience altogether.
    Read More >

  • A.Sewram

    Townsville

    9.3 /10 Excellent

    Reviewed: Wednesday, August 12, 2026

    Car was well presented and whole process went smoothly
    Read More >

More Car Rental Brands at Townsville Airport

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What's the address of the rental location?

TOWNSVILLE AIRPORT, CORAL SEA DRIVE, TOWNSVILLE, QLD, 4814, AU

What is the Telephone Number?

+61749985899

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Alamo - Townsville Airport car rental location is in terminal

You can walk to the counter of Alamo - Townsville Airport car rental.

Your Rental will be serviced by Enterprise. Upon arrival please be on the lookout for Enterprise’s counter located in the Arrivals hall of the airport terminal. Your rental will be serviced there. The rental counter is located on the ground floor of the Townsville Airport. Proceed to the baggage claim area then follow the signs to the Car Rental counters. The counter is located at the end of the Arrivals hall opposite Baggage carousel 2.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

returning your vehicle after the location closes is easy with alamo. we'll tell you where to park it; just drop the keys in the dropbox

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 85 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 25.85 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original driving licence + NAATI Translation

    The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

    If you are a local renter, you may be required to present a utility bill within 3 months for checking.

  • For local renters, you need to bring:

    Full driver's license issued in Australia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.2 mi from Townsville Airport

  • Hotels

    1.3 mi from Mercure Townsville

    1.4 mi from Secura Lifestyle The Lakes Townsville

    1.7 mi from BIG4 Rowes Bay Beachfront Holiday Park

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Know our privacy policy - you can easily unsubscribe any time!