Europcar, Kuala Lumpur International Airport Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Kuala Lumpur International Airport Information, Car Rental Instructions & Policies

Address

KLIA TERMINAL 1 GROUND FLOOR, BLOCK D CAR RENTAL PARKING LOT, 64000, SELANGOR, MALAYSIA

Telephone

+60 10 2980267 / ＋60 192799818

Pick-up Instructions

The Europcar - Kuala Lumpur International Airport car rental location is in terminal

You can walk to the counter of Europcar - Kuala Lumpur International Airport car rental.

The rental area is located in Car Park Block D of Terminal 1. After claiming your luggage: 1.Take the elevator to Level 2. 2.Follow the signs for "CAR PARKS C&D". 3.Walk through the tunnel to Car Park Block C. 4.Turn right towards the "CAR RENTAL" sign leading to Block D. 5.Take the elevator to Level G, near the exit, where all rental companies are located.

Drop-off Instructions

Please set your GPS to Car Park blsoc D. Address: Block D, Kuala Lumpur International Airport, 43900 Sepang, Selangor, MY. Google map link:https://maps.app.goo.gl/7HwGT1RZkpPE5UWq6 Follow the signs to park your vehicle in the designated spots.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -22:00	06:00 -22:00	06:00 -22:00	06:00 -22:00	06:00 -22:00	06:00 -22:00	06:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Hongkong Driving License in China

hk license

For customers holding original driver’s licenses from ASEAN countries, Hong Kong and Korea, the original license can be used for vehicle pickup, provided the text on the license is clearly visible in English.

For local renters, you need to bring:

Full driver's license issued in Malaysia

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

MYR 1000-2500

Theft Insurance Excess:

MYR

Third Party Liability Insurance Excess:

MYR

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.3 mi from Kuala Lumpur International Airport

Railway Stations

26.6 mi from Old Kuala Lumpur Railway Station

28 mi from Ampang Park Station

Hotels

16.1 mi from Kasyaf Place @ Ascotte Boulevard Semenyih

16.7 mi from Q One Hotel Semenyih

16.7 mi from Soho Hotel Semenyih

Other Landmarks

1.1 mi from ibis Styles Sepang KLIA

26.2 mi from Istana Negara Malaysia Palace

26.9 mi from Petaling Street

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: 2.7544 101.7011

Location Images

Europcar-Kuala Lumpur International Airport-8904-store

The Rental Desk

Guest Reviews

Total points： 7.2 / 10 Good

Vehicle condition: 3.1
Vehicle cleanliness: 2.9
Spaciousness: 3.1
Counter staff: 2.9
Pick-up location: 2.9
Drop-off location: 3.0
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

N.Hassan
Kuala Lumpur
8.2 /10 Very good
Reviewed: Sunday, November 9, 2025
Like: Gööd car condition n pricing .
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K.Lim
Kuala Lumpur
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Staff are great and vehicle was great
Dislike: Nothing
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N.Hassan
Kuala Lumpur
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Like: car good condition
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SarahJ
Kuala Lumpur
9.3 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was great, very friendly and helpful. He helped me use the GPS and was very attentive at the pre-inspection pointing out miniscule scratches which I overlooked.
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H.Chang
Kuala Lumpur
7 /10 Good
Reviewed: Sunday, November 9, 2025
pretty old car compared to the rest of the car rental company in KLIA, cockroaches crawling inside car. engine rattling and sometimes hard to start up car. Time to replace aging fleet
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N.LUESINGHANART
Kuala Lumpur
4.7 /10 Average
Reviewed: Sunday, November 9, 2025
I didn't get the car exactly as I had booked. I booked a Honda crv (medium suv) but the car received a nissan x-trial which is a small suv. However, the car that gets received can drive well. There is no problem. In summary, I am not satisfied with not getting the car as I have reserved.
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P.Pattaratalwanich
Kuala Lumpur
2 /10 Poor
Reviewed: Sunday, November 9, 2025
1. Car smell likes old rug with sweat smell 2. Tires are different between front and back which is Continental and Ling Long. Also, tires are out of date should be replaced which almost kill us as it couldn’t hold on the road when it’s raining. Importantly, I checked their pressures. The left front was 26 which is lower than usual 31 and right front was 40 which is higher than usual 31. 3. The functions of the car is very poor. The side mirror is manual adjustment which is very old fashioned for 20 years ago. Even my first car is electrical adjustment. Air conditioner couldn’t changed the temperature. I tried to set the temperature to 30 celsius degrees. It turned out to be cool mist and temperature still 20 celsius degrees. 4. No ABS which is very crucial as I drove to Cameron Highlands and Genting Highlands which have many steep turns. This car almost killed us when I drove back. There were many steep ramps and I lost in control with the wheels. Brakes were locked. I had to used the hand brake. The car almost fell from the road and dropped from mountain clip. The car was on the opposite side of the road almost be hit by the car from the other lane. Luckily, they saw my car was not in control and they stopped in time. 5. No remote key . 6. I couldn’t start the car more than 10 times It’s very scary as i was on mountain. 7. When I turn, the car had noise sound like broken shock. 8. Window wipers were in wrong place. Poor visibility and wipers were broken. After it wiped u can see that the water still left on the window. 9. When I drove the car on the straight road, i found that the car was always go right. 10. The steering wheel is very heavy likes it’s not a power steering wheel. I asked to chang the car when picked up but the officer said that no car at all which was not true as I saw many car in that parking lot. I never encountered with the poor car like this car before in my 15 years experience of driving.
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S.Wong
Kuala Lumpur
7.3 /10 Good
Reviewed: Sunday, November 9, 2025
The staff doesn’t speak much English and the car was unwashed and dirty.
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Kh@i
Kuala Lumpur
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Car was ready for me when I arrived and the staff was very professional. Delayed was caused by the card limit on my debit card.
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S.Kao
Kuala Lumpur
7.3 /10 Good
Reviewed: Sunday, November 9, 2025
Everthing is good except pick up time was very lobg
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S.Chan
Kuala Lumpur
5.7 /10 Average
Reviewed: Sunday, November 9, 2025
European is giving second disappointment. First, car air conditioning broke down and requires car be changed giving us inconveniences. Second, car was not at designated location although it had been confirmed via email. Please improve.
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R.John
Kuala Lumpur
5 /10 Average
Reviewed: Sunday, November 9, 2025
The car given was an old car; may be 10 years old model with lots of scratches. As our flught to KUL was delayed by 4 hrs, we could pick up the car after midnight. Though we, me and my father, managed to make the staff mark many scratches on the vehicle at night, it seems a couple of scratches were not marked. This was pointed out by the EuropeCar staff at drop off, who treated me & father badly. The scratch seemed rusted and atleast 2 months old. We are frequent travelers and this is the first time ever we were treated as if we did some grave mistake, that too after giving us an old car with lots of scratches. The staff who spoke to us rudely commented that he will check with EuropeCar management before releasing MYR 1000 taken as deposit. Please take this up with them and kindly help to get us the deposit without delay. Thanks Renjith
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Sam Lam
Kuala Lumpur
8.3 /10 Very good
Reviewed: Sunday, November 9, 2025
The car is a bit old but driveable. The staff is helpful and friendly. We only take 10 min. to drive off.
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A.Salleh
Kuala Lumpur
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good service,
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Ursula Landon
Kuala Lumpur
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Quentin Beerbohm
Kuala Lumpur
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall good. Couldn't find the staff at the entrance when returning the car, but the service attitude was great!
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Elliot Strachey
Kuala Lumpur
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Not bad, picked up the car at 3 am. The staff was quite enthusiastic and upgraded the car model for free. The car's condition was average, having already driven over 40,000 kilometers, but the body was covered in scratches almost all over.
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Harley Marcellus
Kuala Lumpur
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Peter Wallace
Kuala Lumpur
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Augustine Windsor
Kuala Lumpur
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was good, but the car condition was just average.
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Cecil Cronin
Kuala Lumpur
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Marguerite Robin
Kuala Lumpur
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Denise McDonald
Kuala Lumpur
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Ingrid Fox
Kuala Lumpur
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Jack Roy
Kuala Lumpur
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was an old model Nissan Serena. When returning the car, I found it had been hit in one place. I am unsure if this happened before or after I rented it, but I ended up having to pay 400 MYR. Additionally, paying by card required an extra 300 MYR fee.
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Deirdre Bartlett
Kuala Lumpur
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The car was good and worry-free.
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Dylan Aldridge
Kuala Lumpur
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Cornelius Webb
Kuala Lumpur
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Elroy Violet
Kuala Lumpur
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Picking up and dropping off the car was quite convenient.
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Theobald Chapman
Kuala Lumpur
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Moore Van
Kuala Lumpur
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The store is easy to reach and the service is quick.
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Randolph Titus
Kuala Lumpur
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Lauren Margaret
Kuala Lumpur
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car wasn't great, but the service was quite good.
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Nathaniel Kell(e)y
Kuala Lumpur
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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