When picking up the car, they forced me to choose the Gas Service. I said I wanted to return the car full, but when I asked what it was, they said I could return it full as long as I refilled the tank at a gas station within 3 miles of the airport before returning the car, and there would be no charge. I told them I didn’t want prepaid gas, but they claimed it wasn’t prepaid and assured me if I returned the car with a full tank, I wouldn’t be charged. I fell for their trick! Before returning the car, I even refueled at the nearest gas station within 1 mile of the airport, but the following day I discovered that my pre-authorization was charged over $60! What kind of ridiculous practice is this? Does anyone check this?

Great

All good.

Very good

Very satisfied

The service is very thoughtful.

The service is very attentive.

I waited for two hours to get the car. This was the craziest thing whcih made me miss a meeting

Overall service is good.

Avis Agentin hat ohne Zustimmung und Information kostenpflichtige Optionen hinzugefügt obwohl klar keine Optionen gewünscht wurden! Wurde versehentlich bei Check-out übersehen und unwissentlich zugestimmt. Sehr ärgerlich.

Overall good, big company offers good service.

I booked a car from SIXTY for 10 AM and provided my flight number, but the flight was delayed. When I arrived at 10:45, the staff was packing up and refused to help. I found the manager who simply said it was after hours and they couldn't assist. I called the rental support and they were also unable to help, even insisted on a minor detail and refused to budge. I had to rent from another company at a higher price. The next morning, I tried to rent again but was told there were no cars available. I had to pay an extra $25 per day for a BMW. Although I had already paid for 4 days, they placed a $500 pre-authorization hold. A very bad experience.

I had to terminate my trip 4 days early because my mother passed away and I had to return to the UK. I was told by the member of staff on returning the car that I would get a refund for the unused portion but that has not happened. This is disappointing.

Long queue

Long wait in line

Waited for over 45 mts for the car, no one to hand over car, no one to inspect,car had cigarette smell, When I was billed I was charged more than what I had booked. Car had check engine light going on and off

The rental process was simple and fast with no excessive upselling. Very good.

Option to upgrade to volvo xc60 for $21 extra. Excellent car.

Simple and efficient

Pretty good