Big-Thumb Car RentalBig Thumb is a trusted name in the Malaysian car rental industry, known for offering reliable service and flexible options tailored to the needs of both locals and international travelers. As a local car rental provider, Big Thumb has earned a reputation for personalized customer care and convenient vehicle hire solutions. Whether you're visiting Malaysia for business or leisure, Big Thumb ensures a smooth booking experience with competitive rates and a user-friendly reservation process.
As an exclusive supplier in select regions, Big Thumb stands out for its localized understanding of customer needs and efficient service at key locations across Malaysia. Their fleet includes a range of well-maintained vehicles suitable for solo travelers, families, or business groups. While their regional focus allows for a more customized approach, it may also mean a narrower selection of car types or limited office hours at certain branches. Nevertheless, their emphasis on quality and customer satisfaction makes them a reliable choice for travelers seeking dependable car rental options in Malaysia.
/10
Vehicle condition
4.7Vehicle cleanliness
4.7Spaciousness
4.7Counter staff
5.4Pick-up location
5.2Drop-off location
5.2Pick-up time
Drop-off time
10
Excellent
Very satisfied
Langkawi
Reviewed: August 14, 2020
10
Excellent service will definitely recommend to others
Like: all
Dislike: nothing
Kuala Lumpur
Reviewed: September 4, 2018
9.8
Prefect
Like: Over all very Happy
Langkawi
Reviewed: August 23, 2018
10
Excellent
Good service
Penang
Reviewed: August 21, 2018
8.2
Good car, wide and perfect aircon.
Like: Wide car for carry all luggage (4 checked bags and 4 hands bag)
Dislike: The car hired was a Toyota (or similar) and the one given was a Proton Alza
Langkawi
Reviewed: August 8, 2018
10
Excellent
The car was delivered directly to the airport. Someone will meet you there. The procedures are simple and the pickup is fast.
Langkawi
Reviewed: July 31, 2018
10
Value for money
Like: Good service, car conditional was good
Langkawi
Reviewed: July 27, 2018
9
Excellent
Like: I had left my laptop on the car. Staff are very friendly and honest even though i not even notice that Return to me after I didnt realize more than an hour, call me and return to me. Very good service Car is in good condition.
Langkawi
Reviewed: July 26, 2018
9.6
Enjoyable trip in Penang Island
Like: Overall is good. Friendly people i met & lots of delicious food i was enjoyed during this trip. Definitedly will come back here again in further time
Penang
Reviewed: July 24, 2018
9.2
Good
Like: clean, good condition of car, match the supply
Penang
Reviewed: July 2, 2018
9.4
Satisfied with Big Thumb
Like: Overall value for money
Dislike: Possibly set up a counter at airport for easy pick up and drop off
Penang
Reviewed: June 28, 2018
8.8
Good
Like: Price.
Dislike: Car brakes were in very bad condition.
Langkawi
Reviewed: June 26, 2018
9.4
Excellent
Like: The car is quiet new and clean.
Dislike: no
Langkawi
Reviewed: May 20, 2018
2
Poor
Kuala Lumpur
Reviewed: May 6, 2018
10
Excellent
Excellent service attitude, 100 thumbs up!
Langkawi
Reviewed: March 7, 2018
10
Excellent
We arrived at the pickup location earlier than scheduled. Initially, we didn't expect to get a car right away, but they arranged it for us very quickly.
Langkawi
Reviewed: February 27, 2018
6
Average
Langkawi
Reviewed: February 21, 2018
10
Excellent
Except for the car being a bit old, everything else was great. Reliable service.
Langkawi
Reviewed: February 17, 2018
8
Very good
Waiting at the entrance, pretty good.
Langkawi
Reviewed: February 12, 2018
10
Excellent and professional service level
Like: Free upgrade to better vehicle, staff reached earlier than promised time.
Kuala Lumpur
Reviewed: February 11, 2018
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