LOTTE Car RentalLOTTE is a well-established car rental brand recognized across Asia, particularly known as a renowned Japanese and Korean car hire chain. As a local car rental provider, LOTTE has built a solid reputation for delivering reliable service and high-quality vehicles tailored to both domestic and international travelers. Whether you're planning a city tour or a long-distance journey, LOTTE offers flexible booking options and competitive rates to suit a wide range of customers.
With its strong regional presence, LOTTE provides convenient locations near major transportation hubs, including airports and city centers, making pick-up and drop-off seamless. Their fleet typically includes fuel-efficient compact cars, mid-size sedans, and selected SUVs, ideal for solo travelers, families, and business users alike. Although the brand focuses on serving local markets, which may result in limited availability of premium or specialty vehicles at some branches, the core services remain consistent and customer-oriented. LOTTE stands out for its straightforward rental process, transparent pricing, and attentive customer support, making it a trusted choice for those seeking hassle-free car rental experiences in the region.
/10
Vehicle condition
8.0Vehicle cleanliness
7.8Spaciousness
8.0Counter staff
7.2Pick-up location
7.4Drop-off location
8.2Pick-up time
Drop-off time
10
smooth pick up and great trip along
very professional
jeju-do
Reviewed: January 2, 2020
8.7
Good car rental experience via EasyRentCars.
The pickup counter does not have the sign of “LOTTE” which caused a bit of confusion. If I am not wrong, it is “ Hertz” instead. Also, there is a machine for the customers to take queue number but it is placed at a corner. No one guide the customers to take queue number.
jeju-do
Reviewed: November 24, 2019
9
Great!
Process is fast and smooth. Car had a slight smell.
jeju-do
Reviewed: October 15, 2019
9
Excellent car rental with lotte
Car is new and clean. GPS is working good. Counter can speak basic English.
jeju-do
Reviewed: May 20, 2019
6
Process to solve the issue of a punctured tyre.
The counter staff were not very fluent in English, leading to communication being slightly difficult. This was problematic especially as there were many things that we could not clarify. The guy who brought us to the car also did not explain much due to language barrier. Our tyre was punctured during our trip and we called the LOTTE RENT A CAR number that they provided for about at least 5 times, but no one answered the call. It was always engaged.
jeju-do
Reviewed: May 19, 2019
9.2
3 days rental in jeju
Like: The staff was very helpful.
Dislike: Perhaps your company could provide a map in the nearest petrol station near the rental company because when we booked the car with full tank, we need to return with full tank too.
jeju-do
Reviewed: September 9, 2018
10
Just go for LOTTE RENT A CAR
Like: fast and efficient staffs
Dislike: the gps navigation system
jeju-do
Reviewed: June 30, 2018
8
great driving experience
Like: car is spacious
Dislike: Car is big and sometimes hard to negotiate on Jeju narrow roads and carparks
jeju-do
Reviewed: May 15, 2018
8.2
Process of booking online was fast and efficient.
Like: Picking and returning the rental car was smooth. Very happy that there was an English speaking staff who attended to us.
Dislike: More flexibility in terms of car returning times.
jeju-do
Reviewed: May 3, 2018
10
Excellent
The location is quite easy to find, not far from the airport. I initially thought I had to pick up the car at the airport, only to find out later that I had to take their shuttle bus to another location. The staff there were nice and their English was decent, so communication was not an issue. Make sure to print out the reservation document; I forgot mine and it took a while to sort out. The person who helped check the car was a middle-aged man, very nice and meticulous. The return process was quick with just a cursory check. Overall, this car rental experience was very pleasant, efficient, and the car was in good condition. Full 5 stars.
jeju-do
Reviewed: July 24, 2015
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