NIPPON Car RentalNIPPON is a well-established car rental brand in Japan, offering reliable and efficient vehicle hire services to both domestic and international travelers. Founded in 1969, Nippon Rent-A-Car Service, Inc. has grown into one of the top three players in Japan’s rental car industry, following Toyota Rent-A-Car and ORIX Auto. With a fleet of approximately 39,500 vehicles and around 830 locations across Japan, NIPPON is recognized for its extensive network and high-quality service.
As a local car rental provider, NIPPON offers travelers the convenience of accessing vehicles in major cities, airports, and regional areas. The company’s strength lies in its deep knowledge of the Japanese market and commitment to customer satisfaction. Whether you're looking for a compact car for city driving or a larger vehicle for family travel, NIPPON ensures a seamless booking experience and well-maintained vehicles for every need. While NIPPON’s wide network covers most of Japan, some remote or rural areas may have limited service hours or vehicle availability, so it’s advisable to plan and book in advance.
With decades of industry experience and a strong reputation for reliable service, NIPPON remains a trusted choice for customers seeking flexible and professional car hire solutions throughout Japan.
/10
Vehicle condition
6.6Vehicle cleanliness
6.6Spaciousness
6.3Counter staff
5.5Pick-up location
6.2Drop-off location
6.4Pick-up time
Drop-off time
10
Excellent
Very satisfactory
Naha
Reviewed: May 8, 2024
10
Excellent
Highly satisfied
Osaka
Reviewed: December 14, 2023
10
Quick and easy!!
Outstanding customer service! I look forward to their services in the future.
Hiroshima
Reviewed: July 27, 2022
8.7
I will try to booking in advance, maybe than one wk from the app. That will smoothly than this time.
For this branch, the staff advise us to buy more insurance. When I told him that I paid basically insurance (included CDW) from the application already, he said it’s from the application (not from Nippon rent a car). The basic cost around ¥1,500/day, but I denied to pay more. He warned us, if something happened just a little bit destroyed. The dealer will charge us at least ¥150,000, luckily we drive safely along the trip. When we drop the car on the last day, the old staff urged us for the nearest gas station’s receipt before returning. But I told him that the receipt I put it at the hotel and I didn’t fill the petrol from here, so I showed him that the fuel scale is full and a little bit over scale too. Finally he is okay for that, but it takes time for a while.
Osaka
Reviewed: February 18, 2020
9
Just Perfect with value money
Space are just OK. Overall good.
Osaka
Reviewed: February 5, 2020
2
Poor
Osaka
Reviewed: January 21, 2020
10
Excellent
Good service, so convenient!
Sapporo
Reviewed: January 9, 2020
9.7
8D7N road trip across Osaka, Kyoto, Biwako Valley, Kobe and Nara
The only feedback is that the staff did not recommend us to use ETC pass for tolls payment
Osaka
Reviewed: January 7, 2020
9.7
Excellent
Very good experience. If the pickup location instruction can be clearer, that will be perfect!
Osaka
Reviewed: December 31, 2019
8
Very good
Although the staff's English wasn't great, they made a great effort to answer our questions. Very professional and friendly.
Fukuoka
Reviewed: December 19, 2019
8
very professional service
I got the car not my booked model Suzuki Baleno and they gave me another model Suzuki Maruti vehicle body height too high. It can't get into the car park elevator when check-in hotel.
Nagoya
Reviewed: December 18, 2019
7.3
Good
Staff speaks very little English. GPS language has been set to English but the map and setting are still in Japanese. Not that useful. I recommend using own GPS.
Tokyo
Reviewed: December 8, 2019
10
perfecr
good
Fukuoka
Reviewed: December 7, 2019
10
Excellent
Reliable
Osaka
Reviewed: December 5, 2019
10
Excellent
The pickup location is right next to the subway station.
Fukuoka
Reviewed: December 4, 2019
6.7
Average
Counter staff could not speak English and was inpatient. Another staff who showed us the car used an audio for translation, that was helpful. Note the GPS was only partially English. Strongly recommend non-Japanese drivers to have a backup gps. We were a given sienna.
Tokyo
Reviewed: November 30, 2019
7.7
Good
All up to expectation.
Tokyo
Reviewed: November 25, 2019
9.7
Good
English not so good.
Tokyo
Reviewed: November 23, 2019
9.7
Highly recommended!
Some difficulties communicating with counter staff, but they are helpful and try to go out of their way.
Hachinohe
Reviewed: November 5, 2019
9.3
Car rental at Namba area
The staff is nice, location very easy to find out and office time is so good. We get the upsized that bigger than the booking type the so insurance quite expensive shold be reserved earlier.
Osaka
Reviewed: October 28, 2019
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