PHUKET AIRPORT CAR RENTAL REVIEWS

The car rental process was convenient and efficient. After a vehicle accident, the replacement process was quick. The customer service hotline was accessible and responsive. The claims documentation was complete and processed promptly.

Great service and relatively new vehicles.

Very satisfied

Everything is very convenient except for the lack of a counter.

Pretty good. After arriving in the country, the pickup and drop-off parking lot is right across the exit. The staff will also confirm the car's condition with you for both pickup and drop-off. Returned the car about 25 minutes late, and the staff didn’t say anything.

Very good

really good

good

Good service.

Excellent! I really appreciate the transparency and straightforward service with no hidden charges.

I've rented from Hertz several times, and it's always been great. They provide sedan cars equipped with collision warnings and lane reminders, which are quite useful.

Easy to locate, great service, provided the car an hour early, and even offered water!

Great company with excellent service, Hertz.

Very satisfied.

Very satisfied

Apart from struggling to find the store, everything was perfect. For people who don't speak English, it can be difficult to communicate with the staff over the phone. Luckily, we managed to connect successfully, and the staff was helpful in assisting with the procedures. Their attitude was great. Once that's done, you can just drive the car away. The car was easy to drive and handled normal roads well, though its uphill power was lacking. Overall, it was a good experience. Next time I visit Phuket, I will definitely rent a car again—it’s way more convenient than taking taxis!

The service was very efficient, and the staff was super nice.

Satisfied

The service is great.

The process for picking up and returning the car was very simple and smooth. The vehicle was in great condition, and the inspection for return wasn't overly strict—it was approved after a quick check.

ASAP doesn't have a counter, but the car was in excellent condition, only over 20,000 kilometers, super fuel-efficient. The staff were very nice. However, I would suggest having a basic level of English if you're renting a car. This time, I traveled to Krabi and Phuket, and having a car was incredibly convenient.