TIVAT CAR RENTAL REVIEWS

The staff where super helpful and even help set up my aim

THEY WERE OKAY. IT TOOK SOME TIME TO RECIEVE THE CAR AND IT WAS NOT THE CAR WE EXPECTED AND WASN'T AUTOMATIC WICH WAS A DISADVANTAGE.

GOOD PLATFORM. I WAS HAPPY THEY SENT US INSTRUCTION HOW TO DEAL WITH EXTRA CHARGES THE AGENCY MIGHT PROPOSE

Unexpected charges at the time of the booking it was clearly mentioned that collision waiver is included. When I picked the car I was sold additional car insurance for €175 which was more than the actual rental amount of the car for four days. I was told I wouldn’t be given any vehicle unless I paid for the additional insurance for excess on the car. This was certainly not mentioned in the booking documents and process. I contacted QEEQ but no satisfactory reply was given to me.

Very slow to respond, didn’t give any conclusive response, I claimed €175 which were charged compulsive without my agreement

The staff were very nice and welcoming, but their phone lines were unreachable. The car broke down in the middle of the grassland, and it was impossible to contact the car rental company or roadside assistance. We were only able to get out of the situation thanks to the help of kind locals.

The first interaction with the staff at Green Motion was really bad, the wait time was too long. But they try to do the best to help and fix the issues we've got on the renting process. For next time I think I prefer to pay a bit more and rent from someone else. Sorry Green Motion.

The car we got was quite scratched so we had to purchase the extra insurance. Other than this all the rest was ok.

Easy process although a little confused with the rental guy trying to get us to purchase further insurance .

Easy and user friendly.

The staff pushed hard to sell me insurance after I already paid for it online telling me over and over about how they will find every little bit of damage. I did not buy the insurance as I bought it online through easy car. When I got back they bent down below the vehicle to find damage in a spot you can't see when you are standing up as I was during the vehicle inspection. I didn't cause that damage but they wanted to charge me. They said I could give them 150 euros now or get a bill later for much more. They are crooks who rip people off for minor damage that was already there.

The car was clean, new and actually better then promised.

There were no surprises - all was as expected. We got a brand new Skoda and we enjoyed it.

Rented from AVIS. The car was in good condition, with 40,000 km and 98 octane fuel. It had features like lane correction and automatic locking when the driver leaves.

They promoted insurance, but since we didn't drive much, we decided not to buy it.