PANAMA CITY CAR RENTAL REVIEWS

The car was very clean when we picked it up. We were not advised about toll road charges prior to pick up. The car had a full tank of gas on pick up. The technician on pickup went over the car and identified all the marks and dents (although there wasn't many) and recorded them on his sheet. The price we paid was the price quoted. We were very happy with our rental car, great gas mileage. Gas price for premium $1.12 per litre. All gas stations have the same prices.

Everything was great.

Tried to sell me insurance. After I told him I had it and didn’t need it.

Overall, I am satisfied. There were a few hiccups along the way, but everything was eventually resolved smoothly.

Satisfied

Nunca me entregaron el carro, la oficina estaba cerrada, mi reserva era a las 9.00 am y me retiré del lugar como a las 9m30 a.m hacia otra arrendadora, y nunca llegó el personal del counter, tuve que alquilar de apuro en otro lugar, casi no encuentro carro y esto era para celebrar el cumpleaños de mi hija, por suerte en National me atendieron super bien.

Professional service!

Satisfied

Budget rental car, overall satisfactory.

It's fine.

Pick-up and drop-off processes were straightforward and easy.

Very satisfied, the paperwork was processed quickly.

Very satisfied

The credit card process is complicate at budget. They blocked an amount of $250 from my credit card they also asked me to sign two additional vouchers which I refused to

Excellent service, quick pickup process, simple procedures. The car is very new, only 6000 kilometers driven.

The car was great. The lady who helped me (Blazy) was fantastic. Lovely person. A Great asset to the company. Her English was such a help to me.

It was good.

Pésimo servicio, inicialmente nunca llegaron por nosotros en el servicio de bus ya que están fuera del aeropuerto, tuve que pagar transporte hacía Europcar, cuando llegué me exigieron que debía dejar un depósito de $1500 dólares (en el contrato hablaba de $350), luego me entregaron un vehículo con problemas en la defensa la cual colocó en todo momento en riesgo nuestras vidas durante todo el viaje, además no informaron al momento de ellos entregarlo para lo cual cuando se estaba devolviendo el vehículo trataron de echarme la culpa del daño del mismo y que debía pagar sin importar si llevaba la evidencia (es una vieja técnica para presionar al cliente para que pague porque si no pierde el vuelo), no se dejen estafar, siempre graben sin pena, detalladamente todo el vehículo tanto por fuera como por dentro, verifiquen que todo funcione correctamente y en caso de una injusticia no duden en llamar a la policía, si tienen la evidencia no tienen por que temer pero no nos podemos dejar que nos timen y esperen siempre a que les devuelvan cada peso del depósito antes de irse.

Un poco lento en sus respuestas, deberían contar con servicios como atención por WhatsApp y en otros idiomas diferentes al inglés.

Pricing on internet is not transparent. No indication that price advertised was only a part of the total price. Very deceptive! Will NEVER rent again from Avis!

Pricing on internet is not transparent. No indication that price I paid was only part of the total price. Very deceptive! Will NEVER rent again from this platform!

The service at both the AVIS check-in and check-out counters was first class, I could not recommend the staff more highly.

The QEEQ customer service and communications have been first class throughout the whole car hire process, from the original booking to sorting out some queries along the way.

Counter staff at the pick-up location (Thrifty) tried to offer me aditional insurance.