Overall review: Simply amazing! Convenient, hassle-free, safe, and reassuring! Before going abroad, I read various posts about 'things to avoid' and 'common pitfalls,' which made me quite nervous, worrying about potential problems—after all, losses of several thousand euros are not a small deal. To my surprise, everything went smoothly. The staff handling pick-up and drop-off were excellent, and the process was quick. I returned the car locally on the evening of July 31, and the pre-authorization deposit was refunded by 1 AM domestic time. The refund was so prompt that I only noticed it days later when checking my account. Honestly, before the deposit was refunded, I was still concerned about the 'issues car rental companies might bring up' mentioned by others, but when the full deposit was returned, I finally breathed a sigh of relief. With that, my European trip concluded perfectly!
Pickup was efficient, but make sure to thoroughly photograph any scratches on the vehicle during pickup. When I returned the car, they checked the scratches carefully to ensure everything matched.
This car rental company is highly efficient with excellent service. There are no unnecessary fees recommended, the pickup and drop-off are quick, and the cars offer great value for money.
After we arrived at the airport, we reached the car rental location without any obstacles and picked up the car smoothly. The staff were very friendly and did not try to upsell any additional insurance.
Picking up the car was very convenient, and there was no queue except for me. The rental company recommended an insurance plan based on my driving route, not the most expensive one, but said it was sufficient. Very nice!
Excellent car rental company. Friendly and enthusiastic service. The staff are honest. Deposit refunded promptly - returned the car in the morning and got the deposit back in the afternoon. A great rental company - go rent with confidence!
The service is excellent, efficient, and they do not forcefully recommend insurance or similar extras. All the procedures were explained to us very clearly, even though the storefront is small with only two service windows.
This is a local car rental company with a very good attitude. When returning the car, I directly contacted the staff, and the deposit was refunded in less than 48 hours.
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