MALTA CAR RENTAL REVIEWS

Satisfied

Only one staff member, long wait times.

Friendly service, hassle-free, and quick deposit refund!

Unreasonably withheld the deposit, and the car was really old.

The best car rental company I've ever encountered. You will truly be impressed.

Quick pickup process with no upselling.

I was worried about hidden charges since the rental car was cheap, but it turned out I overthought.

Very good, many thanks to the staff who handled the car return.

As expected

Great service

Good, very nice.

Excellent service, the office is located in the hotel lobby.

It's cheap, but if you don't have a credit card, you must buy their insurance, which costs more than the car rental itself. Plus, even with the insurance, there's still a €250 deductible. The car had a small scratch on the headlight, and they charged me €200 for it, even though there were previous scratches near that area. Luckily, I had other insurance to cover this; otherwise, I would've been scammed.

The staff at the store were very friendly.

The car is very fuel-efficient, driven only 13,000 kilometers. The car is in great condition and very easy to drive.

Pretty good.

Excellent

Professional and efficient.

Avoid renting a car from Hertz at all costs. If negative ratings were possible, I would definitely give them one. When returning the car, they claimed there was a scratch on the left side of the car and charged me 250 euros. It's clearly a scam since the scratch was already there. I picked up the car at around 10 PM—a blue-gray vehicle parked in a tight space between other cars. The scratch was very minor and barely visible in the dim lighting. It was only after driving the car out that we noticed it and took photos. However, the rental company refused to accept these photos since they were not taken at the exact moment of pickup. I have rented cars in over 40 countries without experiencing anything like this. It was my first time renting from Hertz, and I feel cheated. After checking their reviews, I realized most are negative. Avoid renting from them at all costs.

Average, they required a €1600 pre-authorization, which is outrageous. Ended up with a Peugeot 3008, the car was rather old with over 50,000 kilometers on it, and it lacked a rearview camera and Bluetooth.

Very good.