Overall it was okay. As soon as I got off the plane I went straight to the rental counter and there was a long line, waited ages. Every other counter had two staff, but Europcar only had one. The guy at the counter tried to upsell me insurance, but I turned it down.
I booked a Corolla but ended up with some kind of Changan instead—not sure which model—but the car was really new, only about 9,000 km on it. Pick-up and return were both super quick, the staff were very nice, and my deposit was fully refunded just a few hours after drop-off.
Really great car rental experience overall. Service was quick, pickup was easy, the car was in excellent condition and almost brand new, and returning it was hassle-free too.
Great experience overall – everything was smooth and really fast! They don’t insist you wash the car before returning it, though we did keep it pretty clean anyway.
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