SAUDI ARABIA CAR RENTAL REVIEWS

The service throughout was friendly, and there was no excessive upselling of insurance. They merely pointed out that our insurance was inadequate but didn't press further once we mentioned we had purchased it on a domestic platform. One shortcoming, however, was that the staff did not check the tire pressure. After driving for a day, the tire pressure warning light came on. Initially, we thought the tire might be punctured, but upon inspection, it turned out the pressure was too high. After releasing some air and resetting the gauge, everything was fine.

Car was fantastic, brilliant drive, staff were excellent, polite accommodating. Excellent service

Everything worked great no price drop, but a brilliant service.

Overall satisfied, but spent quite a while finding the drop-off location and waited a long time for the pickup.

Perfect score

The provided vehicle had all four tires worn out. One of them, the front right tire, was damaged and had to be replaced, costing 160 SAR (approximately 320 RMB). When informed at the repair shop, the rental company dismissed it, saying it was not a big deal, leaving the issue for the next renter. Truly disappointing.

I wasn't planning to leave a review, but what happened during the car return process made me so upset that I felt compelled to share.

The brakes on this car have some issues. Hopefully, the store can resolve this quickly.

There were many people renting cars, but we had prepaid through QEEQ, so the car pickup was fast.

The car provided for pickup was an Elantra, and its condition was quite good. It has low fuel consumption, making it completely sufficient for travel around Riyadh without adding mileage. Most parking spots are in free parking lots.

Everything was great

All was clear and good

Satisfied

Great service, well-maintained vehicles, quick response, highly recommended!

Smooth communication

Added insurance without informing! Currently filing a claim. Long wait times and slow processing with poor efficiency.

When picking up the car, it felt unprepared. The car was retrieved from the city, we waited for more than half an hour, the car was very old, had over 50,000 kilometers on it, and the seats were very dirty.

Satisfied

24-hour service, very convenient.

It was okay, but the staff failed to find that I had already paid the full rental fee, which seemed unprofessional.

Unreasonable charges, duplicate charges, no response.

Very satisfied