Average experience. The staff were inefficient, the car's exterior was covered in scratches, and customers were required to take photos themselves. The fuel tank was not full upon delivery, and we had to estimate the amount ourselves before returning the car.
Special thanks to the customer service team for their prompt communication and responsiveness. They pre-checked the rental documents to ensure a smooth rental process. The vehicle was clean and well-maintained.
Thank you for waiting for me for an hour. I suggest using WhatsApp and WeChat for earlier communication. The intermediary company could also provide a field to leave an additional primary contact method.
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