Excellent service overall.

Overall very satisfied; the car pickup process was smooth. On the way to the hotel, the left mirror hit a road barrier, and there was a small scratch on the car body. The rental company took the car for assessment the day before return and provided a free ride to the airport the next day. The compensation was reasonable, and they provided a receipt from the repair shop.

It was good experience but I have 2 notes;1st, the car got a lot of scratches and seems it’s need a balancing for the tyer 2nd,I called the guy who pick up the car and send messages to him without to receive his response until evening maybe because it was Sunday,otherwise this company service was good specially when I drop off the car.

It’s the best rental car company

The services are excellent. Staff was meeting me at arrival after the luggage checked by custom. Simple but with details for car hand over to me. Drop off time was accomodated to my time. Very polite staff.

Spacious and petrol saving eventhough we travelled alot. Recommended!

Fast and efficient.

Like: Akmal was so helpful and patient. He had the car organised for pick up (we got lost so it took longer than it should have, no fault of company). Car made our stay so much better. Akmal was wonderful to deal with and a credit to Samavest.
Dislike: Cannot think of any issues we had with the hire of the car. Except when local police hit me with a 200MYR on the spot fine for a genuine boo boo. They also took my drivers licence and passport and threatened to take the hire car if I didn’t pay the 200MYR immediately.