insurance policy not clear

A.Abdul Wahab

Malaysia

Reviewed: Sun, Jan 20, 2019

About PARADISE: 8.7 /10

Not happy that I was charged maximum excess for an accident that wasn’t my fault. Pardon my ignorance but I thought if I am not at fault I won’t be charged.

About QEEQ: 8.0 /10

Economy | Proton Saga 2015-2018 or similar

1 days rental

Relevant Reviews on PARADISE Penang Airport

Rex Mike

Malaysia

1 days rental

Reviewed: Wed, Jul 2, 2025

About PARADISE: 10.0 /10

Satisfied

About QEEQ: 8.0 /10

Todd Southey

Malaysia

1 days rental

Reviewed: Tue, Apr 15, 2025

About PARADISE: 10.0 /10

Good

About QEEQ: 10.0 /10

M.Hassan

Malaysia

1 days rental

Economy | Proton Saga or similar

Reviewed: Mon, Oct 28, 2019

“Excellent.”

About PARADISE: 8.7 /10

Very good staff and customer service. Responded quickly to client (I had a delayed flight & informed the customer service) report.

About QEEQ: 8.0 /10

Dev Anand

Malaysia

1 days rental

Economy | Proton Saga 2015-2018 or similar

Reviewed: Wed, Jun 5, 2019

“Good economic car but needs some upgrade”

About PARADISE: 7.0 /10

The counter staff was very courteous, Mr. Michael took over from his colleague and engage with us. He also did explain the car condition at the pick-up point and the drop-off point when returning the car back. However, this Proton Saga Auto economic edition should equip with central locking for customer's safety and the tire pressure must be checked as well. The car dashboard also needs to be clean as it was dusty.

About QEEQ: 8.0 /10

This booking platform is very efficient and easy to use. I'm afraid the Price Drop Protector didn't work for me perhaps I believe I booked the car 5 days before my departure. However, Easyrentcars.com should allow customers to key in their legacy airline membership no in order to earn the miles. It has to be a win-win situation for customers and Easyrentcars.com.