Felt like a scam, wouldn't rent us the car we reserved because they wanted some excessive documenta

I already had the insurance from easy rent cars but the oneSwitch did not accept it and I should over pay 200bucks more for the insurance. Shuttle is not convenient.

They require you to take the insurance to get a car. That’s a added $22 per day. This costed almost double the car rental fee. They have 4 insurance company’s they work with all the others you need to the insurance. Please see photo of sign

Beware that it's in a back of a park and ride in a metal shipping container. Thank god I wasn't alone since I flew in at night and had to pick up the rental at about 930 pm. The staff is not the friendliest by any means but it was cheap. they charge a 1000 dollar deposit which I thought was very very high. The overall experience was ok not sure i would use them again

Car was fine, small economy car. Picking up the car was HORRENDOUS. Shuttle bus driven by non english speaking driver, had no idea if I was on the right shuttle. Got to the container office in the middle of a parking lot, 6 miles away, only to find out that I could not use my OWN Florida insurance with out an additional $10 per day charge, I could not use my OWN Sunpass Transponder with out possible fines, Difficulty in communicating with a non english speaking staff. They video taped the delivery condition of the car, I imagine to scare renters into taking exceptional care of their vehicles. My affordable car rental had extra hidden charges of more than $160.00. Never ever have I had such a frustrating car pick up. Will never go off airport property again.

Horrible customer service! They had me wait in the heat for over an hour. Then they tried to charge me to use my own vehicle insurance. I had to prove to them it was not in my booking that I had to pay 9.99 per day to use my own insurance. They wanted to nickel and dime me for every extra charge. After making me wait in the hot sun because they have a cargo container for a customer service area. I do not recommend this company at all! Stay away!