Great service. Fast and efficient.

I have rented with YESAWAY many times, their service is excellent!

The staff in Phuket never contacted me in advance via WeChat to inform me about the pickup details and location. I had to search for a long time, and when I finally saw a bunch of people at the counter on their phones, they didn't seem to be aware of my reservation and had to look it up!

I arrived ahead of the scheduled pickup time but was informed that the car had not yet arrived. After the scheduled pickup time, I still had to wait more than half an hour to get the car because the previous user didn’t fill up the gas tank and had to refuel, which caused the delay. Eventually, they extended the return time by half an hour.

Rental company that you can rely on based on my last experience. If you want to have worry free self drive trip, it is highly recommended to include AXA full insurance cover.