Insurance charges was nearly twice the cost of car rental. Sun-pass option is bordering on fraud.

The car was right, the attention was very good in front desk

Terrible people. Terrible customer experience.

Great app. Good customer service.

Sun pass is not a necessity in Fort Lauderdale, we could have managed without sun pass or could have used our own. But the agent didn’t agree to use our own, and informed that without sun pass we cannot take any highway in FL, that’s a lie.

They did not explain what was needed for insurance and charged me without telling me. They also tack on a bunch of hidden fees like mileage and sunpass once you get there...

Do not rent from these people. They charged me insurance that was not required and wouldn't allow me to explain that I was already covered by my own insurance. The worker at the counter lied about the insurance coverage thus I paid almost twice that I should have. I would never never rent from this agency again - they have no business ethics.