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Search for Apex Car Rentals in Sydney

BAD SERVICE AND I ALMOST MISSED THE FLIGHT

Reviewed: Tue, Feb 19, 2019
About Apex: 3.0 /10
BAD SERVICE AND HOTLINE NOT WORKING! Our flight was 10 am at the morning, the staff told us 3 hours prior to returning the car. When we arrived Apex at 7 am in the date of return. The office was only open at 8 am. The staff knew we will take the 10 am flight when we pickup the car, but didn’t remind us the office opening hours and the out side office hours drop off arrangement. And we tried to contact Apex by the hotline number shows at the office front door, which never connected. Very bad service and bad experience. NEVER HIRE APEX CAR AGAIN!!!!!!
Kia Cerato image
Apex
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Compact | Kia Cerato or similar

Relevant Reviews on Apex Sydney Airport

Heloise Esther

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Apex
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Sun, Aug 17, 2025
About Apex: 10.0 /10
It felt okay overall, and people in Sydney seemed generally nicer than those in Melbourne. I got a free upgrade to a Mitsubishi Outlander when picking up the car, but during the inspection, I noticed a nail in the tire. They replaced it with a Nissan X-Trail instead. When returning the car, I was worried that their 8 AM opening time might be too late, so I followed the instructions at their office to return the car at the Andrew parking lot next door, only to find they charged me AUD 45. I was speechless, but the service itself was fine. In hindsight, waiting for Apex to open and returning it there would have made no difference in reaching the airport on time. I suggest choosing basic insurance and then upgrading to full coverage for AUD 349 at the car rental location—the total cost is roughly the same. PS: Roadside assistance will cost AUD 250 regardless of the situation. Parking fines are very expensive, so make sure to follow traffic rules and check the signs!
About QEEQ: 10.0 /10

Jo Carey

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Apex
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Thu, Oct 10, 2024
About Apex: 10.0 /10
Excellent service.
About QEEQ: 8.0 /10

D.Esteven

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Small SUV | Hyundai Kona or similar
Apex
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Wed, Apr 24, 2024
“Best first time experience”
About Apex: 10.0 /10
Great customer service and car condition
About QEEQ: 10.0 /10
Seamless as usual

A.Karny

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Medium SUV | Mitsubishi Outlander or similar
Apex
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Sat, Apr 27, 2019
“Great experience overall”
About Apex: 9.7 /10
Fair bit of paper work at pickup, relatively new car only 40K kms, notable fuel efficiency, good ride!
About QEEQ: 10.0 /10
Good deal highly recommended

B.McPherson

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Mini Van | Hyundai Imax or similar
Apex
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Fri, Sep 21, 2018
“Great off airport car company.”
About Apex: 9.8 /10
Like: Friendly and helpful service
Dislike: Doesn’t run it’s first shuttle back to the airport till 8am. At that time the 8 min ride took us over 40 mins

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