The driver who picked us up at the airport was super friendly, kept telling us about Sydney’s local culture and must-visit spots, and even helped carry all our luggage. The whole experience felt really comfortable and welcoming.
Called the rental company right after landing and they came to pick us up really quickly. The office is very close to the airport. The car was in great condition, less than 20,000 km on it, and it was clean and tidy.
The car was great—basically brand new with just over 1,000 km on it, so I was really happy with that. The only downside was the store location: it’s hidden inside a parking garage and really hard to find, with no signs or directions at all.
Got a free upgrade to a minivan/SUV, the car was spotless and both the exterior and interior felt almost brand new. There were quite a few people picking up at the same time so we had to wait a bit, but the staff were very patient and walked us through everything. Returning the car was super easy too—no need to wash it, just fill up the tank and you’re done.
The pickup counter at the airport was really easy to find – clear signs, right inside the terminal near the exit, and not far to walk. Check-in paperwork was straightforward. We returned the car in downtown Sydney and that was also easy to locate, with clear directions and signs. Parking the car and pulling into the bay was smooth, the return process was simple, and the staff were friendly and attentive. Very satisfied with the service.
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