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Search for PARADISE Car Rentals in Kuala Lumpur

Worst customer service from Paradise Rentals. The car was very old (80K miles) and service was bad.

Reviewed: Sun, Feb 24, 2019
About PARADISE: 3.3 /10
The car was very old (80K miles), brakes were not responsive, and overall condition was bad. However they refused to exchange or upgrade the rental car even after we called out the issues with the car. The only option was to upgrade to Proton Perdana for 450RM per day. The customer service was terribly bad as well - they didn't know what cars they had available, promised us a new car and yet delivered an old Proton Saga with bad brakes. The only upside is the car is cheap, but not much cheaper than others. I would not recommend renting a car from Paradise.
About QEEQ: 8.0 /10
Proton Saga 2015-2018 image
PARADISE
Kuala Lumpur
Malaysia
Economy | Proton Saga 2015-2018 or similar

Relevant Reviews on PARADISE Kuala Lumpur Downtown - Wisma Paradise

Vanessa Lew

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PARADISE
Kuala Lumpur
Malaysia
Reviewed: Wed, Oct 25, 2023
About PARADISE: 2.0 /10
Firstly, it's very difficult to find the pickup location on the 1st floor, and the drop-off is on the 10th floor. Moreover, the promised 30-60 days deposit refund took much longer. I had to contact the rental car customer service to get it back, and I was told it would take 7-14 days after 10 days of continuous follow-up. Ultimately, it seems the deposit refund might take up to 90 days. This car rental company is completely unreliable. Terrible service. As of now, I still haven't received the deposit back since I returned the car on August 14th.

C.Choo

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Economy | Proton Saga or similar
PARADISE
Kuala Lumpur
Malaysia
Reviewed: Thu, Aug 18, 2022
“so far so good, just when pick up the car take about 30min for process.”
About PARADISE: 6.0 /10
Car been scratch everywhere. Car bad handling on highway. Book Proton Saga, but they give Bezza Take too long for the staff bring the car to us.
About QEEQ: 8.0 /10
Price can be cheaper.
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M.Cardoso

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Mini | Perodua Bezza or similar
PARADISE
Kuala Lumpur
Malaysia
Reviewed: Fri, Aug 2, 2019
“Ok”
About PARADISE: 7.0 /10
Booked a Bezza, received a Saga. Car was ok but not intent to rent again with this company.
About QEEQ: 10.0 /10
Everything ok

Michael

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Economy | Proton Saga 2015-2018 or similar
PARADISE
Kuala Lumpur
Malaysia
Reviewed: Wed, Jun 5, 2019
“Generally, everything meets expectation”
About PARADISE: 8.3 /10
The office in downtown Kuala Lumpur is kinda tricky to locate. It's just a small desk at the lift lobby. The number provided took many attempts to get through. But the good rates offset the hassle.
About QEEQ: 10.0 /10
Rates is very competitive. Website layout is easy to use and informative.

Vgs Babu

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Economy | Proton Saga 2015-2018 or similar
PARADISE
Kuala Lumpur
Malaysia
Reviewed: Thu, May 16, 2019
About PARADISE: 7.7 /10
The kind of thorough checks they do while dropping the vehicle, it is not done that way while handing over the vehicle. This annoying me bit. Other suggestion.. They should provide the toll top up card for easy top up. Unnecessarily, I had to buy a new card. Otherwise it is fine.
About QEEQ: 8.0 /10
Good

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