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Live chat Email us Service Code: 8245692265
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Search for FOX RENT A CAR Car Rentals in Los Angeles

the rep at Fox Rent A Car tried to overcharge me

Reviewed: Tue, Mar 5, 2019
About FOX RENT A CAR: 5.3 /10
the FOX counter staff really tried to overcharge me. First, he did it by selling us gas plan. Then insurance. Then he simply charged on my credit card an amount that was more than what I was supposed to pay. I had to show him my confirmation to say that I only needed to pay $132US. I was charged a deposit of $150US (which is OK because it is a deposit). This was supposed to be refunded to me after return. I just checked my credit card statement. I only got a refund of $18CAD. I now need to contact FOX and Easy Rent Cars to get refund of full amount of $150US. All this is quite annoying.
Compact | Nissan Versa Note 2 Doors or similar

Relevant Reviews on FOX RENT A CAR LOS ANGELES AIRPORT

Kirk North

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Reviewed: Tue, Mar 22, 2016
About FOX RENT A CAR: 2.0 /10

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Small SUV | Chevrolet Equinox or similar
Reviewed: Wed, Jun 8, 2022
“Very Good”
About FOX RENT A CAR: 9.0 /10
Easy pick up from Los Angeles airport with quick transfer to depot. Agent tried to upsell everything, we had our own insurance policy but he wasn't taking no for an answer but eventually gave up. Sold us toll pass, stating we wouldn't be able to get anywhere without it. Naively we hadn't done research on this so agreed. Upon return we complained to the customer service desk who removed the toll pass charge so we only paid what we used which was minimal! I have to say we were impressed with how they dealt with this in the end. We would use again.
About QEEQ: 10.0 /10
Very easy to navigate, offering good selection of prices and range of companies.

J.Lee

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Tue, Jan 7, 2020
“Best renter car”
About FOX RENT A CAR: 10.0 /10
Good
About QEEQ: 10.0 /10
Best

J.Fuoco

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Medium SUV | Kia Sportage or similar
Reviewed: Thu, Oct 10, 2019
About FOX RENT A CAR: 2.7 /10
30min wait for shuttle, they bullied me to buy more insurance and then they refused to rent to us because my licensed was Australian and passport was US...despite showing them my Australian residency visa...never had problem with any other agencies.
About QEEQ: 8.0 /10

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Full Size | Toyota Camry or similar
Reviewed: Fri, Apr 19, 2019
“Bad start, good end.”
About FOX RENT A CAR: 8.0 /10
Great car....better than I hoped. Took too long waiting to pick up the car after the agreements had been signed...40 minutes or so. And, the agent with whom contacts were signed was told that additional insurance wasn't wanted but still it got added. Customer service quickly sorted the issue out though...very happy with speed of response. Would have been nice to have been shown how to use cruise control and open gas tank. There was no information whether diesel or gas car. I had to guess. Why no sticker by car tank?
About QEEQ: 9.0 /10
Very good...Thank you.

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