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Disappointing

Reviewed: Mon, Mar 11, 2019
About FOX RENT A CAR: 6.0 /10
The car wasn't cleaned prior to our rental and it was a filth ball. We didn't find out until well on our way to the ski slopes that the rig wasn't 4x4 wheel drive. My bad for not specifying, but who makes a 2-wheel drive full-sized SUV? It defeats the purpose of an SUV. We had to purchase chains for the vehicle to comply with the Colorado Traction Law. Miscellaneous charges of more than $100 showed up on our receipt that were later removed after we called to inquire. The answer was something about computer errors. Highly suspect. Not happy !!
About QEEQ: 7.0 /10
Large SUV | ford Explorer 7 Seats or similar

Relevant Reviews on FOX RENT A CAR DENVER AIRPORT

George

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Full-Size | Toyota Camry or similar
Reviewed: Tue, Oct 1, 2019
“GREAT!”
About FOX RENT A CAR: 10.0 /10
Wonderful experience! Rental process was fast; and return was customer service that was above and beyond thanks to Charlton, the agent the checked us out.
About QEEQ: 10.0 /10
It was easy to book and instruction on where to go and documents needed to rent the car were quite explicit. Overall, a very good experience.

L.Flores Rojas

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Standard | Volkswagen Jetta or similar
Reviewed: Tue, Sep 24, 2019
About FOX RENT A CAR: 6.7 /10
We had to wait 40 minutes before someone picked us up at airport. I tried to call customer service and was on hold for over 20 minutes.

V.Nagam

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Sep 20, 2019
About FOX RENT A CAR: 9.0 /10
Fox rent higher management was good compared to regular staff
About QEEQ: 10.0 /10
EasyRentCars is really cool as all the information is crystal clear and the booking is at tip of the hand.

NH Girl

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Special SUV | Jeep Wrangler or similar
Reviewed: Thu, Jun 6, 2019
“Horrible system on how they get your car. Also car was dirty inside and bugs still on windows”
About FOX RENT A CAR: 5.3 /10
Need find a smoother more modern way to get vehicle to customers at desk. Waiting for car another 15 mins to go thru car wash then it’s still dirty inside and bugs still stuck to windows
About QEEQ: 8.0 /10
Love your price drop. But needs to be more easier and noticeable to apply to your rental.

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Fri, Apr 12, 2019
“Worst”
About FOX RENT A CAR: 7.3 /10
pretty sure i was double charged and this was the absolute worse customer service i’ve ever received

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