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Search for TU Florida Car Rentals in Miami

Horrible experience. Horrible customer service.

Reviewed: Thu, Mar 21, 2019
About TU Florida: 2.0 /10
I arrived at the location and the person that was supposed to take care of me wasn’t there. Instead I was greeted by a very angry man, that wanted to sale me unnecessary options and started yelling at me when I just wanted what I paid for. This company makes false advertising on the easyrentcars.com website to get you to pick them and try to charge you MORE than the average cost of a similar car. Also trying to add fees that they says are mandatory but there are not. The person literally kicked me out of the agency saying I was crazy to pretend getting a car at this price. The price that they advertised. DO NOT RENT FROM THEM!! Horrible experience..!!!
Volkswagen Jetta image
TU Florida
Miami International Airport(MIA)
Miami
United States
Standard | Volkswagen Jetta or similar

Relevant Reviews on TU Florida TU FLORIDA RENT A CAR

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Economy | Toyota Yaris or similar
TU Florida
Miami International Airport(MIA)
Miami
United States
Reviewed: Thu, Jun 6, 2019
“Fraudlent, unprofessional, no English, scary, still having nightmares. Needing refunds.”
About TU Florida: 3.3 /10
Staff not on time. My agreement/reservation was not honoured. Extra charges. Wrong/ larger car. When questions asked staff would ignore or deny or walk away, and also lost their ability to speak English. I will be contacting the authorities. Business next door I sought out for help reports this happens often.

L.Garcia

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Economy | Toyota Yaris or similar
TU Florida
Miami International Airport(MIA)
Miami
United States
Reviewed: Fri, May 3, 2019
“It was difficult to find TU Florida. I thought it was going to have its own office in the airport.”
About TU Florida: 8.0 /10
The service was great! One thing I would suggest is to have a more convenient drop-off and pick up location.
About QEEQ: 8.0 /10
Please include drop-off and pick-up locations into reservation so we can plan accordingly.

C.Myers

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Intermediate | Toyota Corolla or similar
TU Florida
Miami International Airport(MIA)
Miami
United States
Reviewed: Thu, Apr 25, 2019
“TU Florida did not call us back so we ended up renting on the spot from Hertz.”
About TU Florida: 2.0 /10
TU Florida did not call us back so we ended up renting on the spot from Hertz. We had a terrible experience and I will never do this again.
About QEEQ: 8.0 /10

J.Urbanczyk

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Full Size Van | Chrysler Town And Country or similar
TU Florida
Miami International Airport(MIA)
Miami
United States
Reviewed: Fri, Apr 5, 2019
“Worst car rental experience ever!!!”
About TU Florida: 2.0 /10
Worst travel experience ever!!! Website claimed they were onsite at airport, not true. I called to confirm reservation from airport, I was yelled at and told our reservation was no good, then hung up on. Repeated attempts to call back went unanswered. We ended up renting from National and spending much more since it was now last minute, thanks TU Florida, should say FU Florida.
About QEEQ: 7.0 /10

Carlos

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Standard | Volkswagen Jetta or similar
TU Florida
Miami International Airport(MIA)
Miami
United States
Reviewed: Thu, Apr 4, 2019
“Irresponsible , lack of professionalism..........etc”
About TU Florida: 2.0 /10
Waiting almost an hour at Miami Airport, nobody came to pick up us. Made three phone calls nobody respond therefore we cancelled it.

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