Everything was great except the drop off.

I didn’t take the insurance when I booked the rental online. During car pick up I took the insurance. They were charging in Mexican currently where all my credit cards were declined due to that. Then I had to goto a near by ATM to withdraw cash. Also no roadside assistance available though they charged $365 for insurance for 2 weeks. There was no proper contact number as well when I had to questions to reach them.

Little upset was taken to the parking lot for pick up never tokd to call but after it was good ladies in the office did excellent and omar was very courteous

We didn’t get the car we reserved. The car we got was pretty neat up and the inside was a mess, stains everywhere. When we returned the car there wasn’t a shuttle van to take us to the airport, they think it was towed during the night. We smashed in with 2 other people into the car we had rented and someone dropped us at the airport.

Absolutely disastoutus!! Nobody showed up or follow through our rental although we paid and signed the contract in advance. Left hanging in LAX without a rental!!

Took nearly two hours Getting first van from airport wasn’t easy Second van wasn’t there as stated If I hadn’t called pop I would have waited for long long time